Carwash Operations Manager
2 days ago
Waterway Carwash is seeking a skilled Carwash Operations Manager to lead our team in the Kansas City area. As a key member of our management team, you will be responsible for ensuring the smooth operation of our car wash locations.
CompensationThe estimated annual salary for this position is $55,833 in the first year, increasing to $61,167 in the third year, based on 45 hours of work per week. In addition to competitive compensation, we offer a range of benefits, including paid time off, medical benefits, and long-term investment matching program.
Job DescriptionAs a Carwash Operations Manager, your primary responsibility will be to oversee the daily operations of our car wash locations. This includes managing a team of hourly employees, ensuring customer satisfaction, and maintaining a safe and clean environment. You will also be responsible for coordinating daily store production, managing inventory, and completing administrative tasks.
Responsibilities- Customer Service: Lead by example in delivering outstanding customer service. Positively and enthusiastically greet customers, identify needs, and sell car wash services, memberships, and other services.
- Manage Daily Operations: Coordinate daily store production through planning and execution. Staff store based on forecasted business needs and adjust in response to changes in demand.
- Lead and Manage Employees: Provide daily direction and coaching to employees to enhance performance and employee satisfaction. Coach, mentor, and develop employees to ensure they have the skills and knowledge needed to excel in their roles.
To be successful in this role, you will need to have at least an associate's degree or above (or be a current college senior) OR at least 2 years' experience in any of the following: supervisory or management experience, professional sales (B2B or B2C), or military leadership. You must also be available to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).
Benefits- Paid Time Off (PTO) - up to 12 days earned the first year
- Medical Benefits – Health, Dental, and Vision Insurance coverage starts within 60 days
- Long-term Investment Matching Program
- College Tuition Assistance Program – continuing your education? Up to $4,000 in tuition expenses covered
- Very generous Referral Bonus Program
- Casual Waterway Manager uniforms provided
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