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Retail Support Specialist
2 months ago
Job Summary:
As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers. Your primary focus will be on providing assistance with merchandise selection, completing cash register transactions, and answering questions about our store and products.
Key Responsibilities:
- Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
- Greet customers and assist them with selecting merchandise, answering questions, and resolving any issues.
- Complete cash register transactions accurately and efficiently, handling customer payments and returns.
- Maintain a clean and organized store environment, adhering to company standards and policies.
- Work collaboratively with other team members to achieve sales goals and provide excellent customer service.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Basic math skills and accuracy with handling cash and operating a cash register.
- Ability to lift up to 50 pounds and stand for long periods.