Customer Service Apprentice
4 weeks ago
We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Apprentice. As a key member of our branch team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and supporting our sales team to drive business growth.
As a Customer Service Apprentice, you will have the opportunity to develop your skills and knowledge in a fast-paced and dynamic environment. You will work closely with our experienced team to provide a 5-star service to our customers, and you will be supported in your development through our Certificate in Merchanting Programme.
Key Responsibilities:
- Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Support our sales team to drive business growth, providing product information and advice to customers.
- Work closely with our branch team to maintain a high level of customer satisfaction and loyalty.
- Develop your skills and knowledge through our Certificate in Merchanting Programme.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A supportive and collaborative team environment.
- Access to our Certificate in Merchanting Programme.
Requirements:
- Excellent communication and interpersonal skills.
- A strong customer service focus and ability to build strong relationships with customers.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic IT skills and ability to learn new systems quickly.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.
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