Sales Consultant, Key Holder

1 week ago


Pleasant Hill, California, United States DXL Group Full time

DXL Group, the premier specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Specialist, Key Holder dedicated to fostering long-lasting relationships with our customers by delivering an unparalleled shopping experience.

WHAT SETS US APART?

  • We prioritize the growth of our employees, focusing on internal promotions.
  • Our stores are stand-alone locations, not situated in malls, and we close at 7pm.
  • Every team member is eligible for quarterly bonuses.

WHAT DOES THIS ROLE ENTAIL?
We are in search of a motivated and results-driven Retail Sales Specialist, Key Holder who is enthusiastic about customer service and mentoring team members to reach their objectives in a dynamic environment. Key responsibilities encompass:

  • Welcoming each customer by dedicating quality time, inquiring to understand their needs, preferences, and lifestyle.
  • Acting as a product knowledge authority with the capability to sell and promote a diverse range of apparel, including private labels, name brands, and tailored clothing.
  • Contributing to the development of a customer-centric sales team by providing continuous coaching and training on sales techniques, behaviors, and operational practices.

ARE YOU THE RIGHT CANDIDATE?
Essential qualifications for this position include:

  • A high school diploma or equivalent (a college/university degree is beneficial but not mandatory).
  • Exhibits exceptional customer service skills and experience in resolving issues or complaints.
  • Capable of lifting up to 10 lbs. and moving up to 50 lbs.

The hourly wage for this position is $14.00 per hour, complemented by a commission rate ranging from 1.5% to 6% based on individual sales performance. Associates are also eligible for a quarterly bonus based on overall store performance.

EXPLORE YOUR POTENTIAL WITH DXL

DXL is dedicated to Diversity, Equity, and Inclusion. We offer equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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