Sales Associate and Key Holder

1 week ago


Pleasant Hill, California, United States DXL Group Full time

DXL Group, the leading specialty retailer of men's Big + Tall apparel, is seeking a dedicated Sales Associate and Key Holder who is focused on fostering long-lasting relationships with our customers by delivering an unparalleled shopping experience.

WHAT SETS US APART?

  • We prioritize the growth of our employees, promoting from within whenever possible.
  • Our stores are standalone locations, allowing for a more personalized shopping environment, and we close at 7pm.
  • Every team member is eligible for quarterly performance bonuses.

WHAT DOES THIS ROLE ENTAIL?
We are in search of a motivated and results-driven Sales Associate and Key Holder who is enthusiastic about customer service and mentoring team members to reach their objectives in a dynamic setting. Key responsibilities include:

  • Welcoming each customer by engaging with them, asking insightful questions to understand their needs, preferences, and lifestyle.
  • Acting as a product knowledge authority with the capability to sell and promote a diverse range of apparel, including private labels, well-known brands, and tailored clothing.
  • Contributing to the development of a customer-centric sales team by providing continuous coaching and training on sales techniques, behaviors, and operational practices.

ARE YOU THE RIGHT CANDIDATE?
Essential qualifications for this position include:

  • A high school diploma or equivalent (a college/university degree is beneficial but not mandatory).
  • Exemplary customer service skills and experience in resolving issues and complaints effectively.
  • Capability to lift up to 10 lbs. and maneuver up to 50 lbs.

The hourly wage for this position is $14.00, along with a commission rate ranging from 1.5% to 6% based on individual sales performance. Associates may also qualify for a quarterly bonus based on overall store performance.

JOIN US AND EXPERIENCE WHY DXL IS THE RIGHT FIT FOR YOU

DXL is dedicated to promoting Diversity, Equity, and Inclusion. We offer equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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