Client Service Coordinator
1 month ago
We are seeking a highly organized and detail-oriented Client Service Coordinator to join our team at The Village for Families & Children. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients, ensuring a smooth and efficient intake process, and supporting the overall operations of our agency.
Key Responsibilities:- Provide personalized front desk support to clients, including greeting and checking in clients for intakes, appointments, and walk-in services.
- Answer incoming calls and provide call transfers, general information, and client scheduling and intakes.
- Collect and process client information, including insurance details and other relevant data.
- Work collaboratively with our team to ensure quality customer service and a positive client experience.
- Perform administrative tasks, including data entry, filing, and other duties as assigned.
- High school diploma or equivalent required.
- Prior experience in client support or a related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Proficiency in Microsoft Office Suite and general computer skills.
- Bilingual (English/Spanish) required.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A flexible and supportive work environment.
- Opportunities for professional growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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Insurance Client Service Specialist
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