Medical Assistant

2 weeks ago

Lakewood CO United States One Medical Full time
About One Medical

One Medical is a leading healthcare organization that is revolutionizing the way primary care is delivered. Our mission is to provide high-quality, patient-centered care that is accessible, affordable, and enjoyable.

We are committed to transforming the healthcare experience for our patients, providers, and employers. Our innovative approach combines seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses, and mental health concerns.

The Opportunity

We are seeking a skilled and compassionate Float Medical Assistant to join our team. As a Float Medical Assistant, you will be an integral part of a primary care team that focuses on supporting a panel of patients with meeting their preventive, chronic, and acute care needs.

Your primary responsibilities will include:

  • Establishing trusting, supportive, and collaborative relationships with patients and their families
  • Capturing relevant information about the patient's health and healthcare experience while rooming patients, taking vitals, administering point-of-care testing, and performing standard age and condition-appropriate screening assessments
  • Assisting with the coordination of post-visit care by scheduling appointments with specialists, coordinating referrals, and sharing information to the patient's internal and external care team
  • Collaborating with providers to monitor the health of a panel of patients and determine if they are up to date on preventive measures
  • Participating in the daily operations of a primary care practice, such as answering incoming phone calls, responding to emails, assisting with front desk inquiries, and ensuring the general upkeep of the clinical space
  • Assisting in providing patient education on chronic disease management and coaching patients using an action-planning model based on motivational interviewing techniques
  • Providing anticipatory preventive guidance to families with children by establishing healing relationships with members and families

We are looking for a candidate who is passionate about delivering exceptional patient care and has a strong drive for service. You will be an advocate for patients, with a mastery of human connection and a proven track record of persisting through change, demonstrating a forward-thinking perspective when under pressure, and consistently stepping up to take action on challenges.

Requirements

To be successful in this role, you will need:

  • At least 1 year of experience in a high-touch customer service or patient-facing role in a healthcare setting
  • Strong written and verbal communication skills
  • Experience working on collaborative, diverse, and feedback-driven multi-disciplinary teams
  • A proven track record of persisting through change, demonstrating a forward-thinking perspective when under pressure, and consistently stepping up to take action on challenges
  • Proficiency in computer technology such as typing, navigating the internet, and using multiple software systems simultaneously
Benefits

We offer a comprehensive benefits package that includes:

  • Paid sabbatical for every five years of service
  • Employee Assistance Program - Free confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues
  • Competitive Medical, Dental, and Vision plans
  • Free One Medical memberships for yourself, your friends, and family
  • Pre-Tax commuter benefits
  • PTO cash outs - Option to cash out up to 40 accrued hours per year
  • Competitive salary: the base pay for this position is $23.00 per hour based on a full-time schedule

We are committed to fair and equitable compensation practices.

The base pay for this role is $23.00 to $28.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits.

About the Role

This is a full-time role (40 hours/week, Monday - Friday, 8am-5pm) based in Lakewood, CO at one of our offices presently focused on our Senior Health member population (age 65+). Flex Health Coaches lend support to multiple One Medical locations in a market and location and schedule are subject to change.

We are an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

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