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Fleet Service Coordinator
1 month ago
We are seeking a highly skilled and detail-oriented Fleet Service Writer to join our team at the City of Atlanta. As a key member of our Public Works department, you will play a crucial role in ensuring the smooth operation of our fleet services.
Key Responsibilities- Coordinate and liaise between customers and service technicians to resolve automotive issues.
- Enter detailed repair malfunctions into the service center computer system and prepare instructions for service technicians.
- Act as the service receptionist, handling customer inquiries and providing estimates for repairs.
- Schedule servicing or repairs and discuss customer requirements.
- Provide customers with estimated costs and repair times, and notify them of any additional or extended repairs.
- Check vehicle warranties and extended warranties for cost recovery.
- Knowledge of modern vehicle and equipment practices.
- Ability to multitask in a high-tempo office environment to assist and solve customer needs.
As a Fleet Service Writer with the City of Atlanta, you will have the opportunity to work in a dynamic and fast-paced environment, making a real difference in the lives of our citizens. We offer a competitive salary and a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity.