Regional Operations Manager

2 weeks ago


Pomona, California, United States TCI Transportation Full time
Job Title: Regional Operations Manager

TCI Transportation is seeking a highly skilled Regional Operations Manager to oversee the daily operations of our Dedicated Operations region. As a key member of our team, you will be responsible for ensuring profitability, growth, and customer satisfaction.

Key Responsibilities:
  • Manage on-time delivery and customer service goals
  • Collaborate with transportation managers and customers to ensure effective communication and relationships
  • Manage operations to maximize revenue growth and minimize costs
  • Staffing - interview, recruit, onboard, and train transportation managers, operations supervisors, and drivers
  • Meet with customer management to build a positive working relationship
  • P&L responsibility and financial planning support and execution control for terminal operations
  • Ensure safety policies and procedures are upheld and all transportation managers and operations are rated at or above 80% on safety scorecard
  • Ensure DOT/FMCSA/local regulations are being met
  • Ensure maintenance is being performed to company standards and fueling compliance for all accounts
  • Promote the use of TCI Technology, Lytx, Drivecam, Ten Street driver recruiting, Samsara for ELDs, customer portals, and loads in McLeod
Requirements:
  • Strong administration skills
  • Strong digital literacy
  • Familiarity with business software such as Office 365
  • A high level of business ethics and confidentiality
  • Excellent interpersonal and customer-facing skills
  • Strong communication skills, both written and verbal
  • Strong commitment to accountability
  • Innovative thinking
  • Dedication to TCI, Safety, and our customers
  • The flexibility and willingness to learn
  • The ability to work as part of a team or independent
  • The ability to work accurately, with attention to detail
Benefits:
  • Weekly pay
  • Employee discount programs through national retail chains
  • Comprehensive benefits package (medical, dental, vision)
  • Employee-paid life and AD&D insurance
  • 401(k) and Roth 401(k) with company match
  • The Gerry Flynn Scholarship Award Program available to employees and qualified dependents


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