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ERP Platform Product Owner
2 months ago
Company Overview
Loloi Rugs is a prominent textile brand dedicated to designing and crafting high-quality rugs, pillows, and throws for beautifully curated homes. As a family-owned business since 2004, we have experienced rapid growth, expanding our team to hundreds of employees, enhancing our distribution capabilities, and introducing a vast array of products. Our commitment to excellence has been recognized with multiple ARTS Awards for 'Best Rug Manufacturer' over the years.
Position Overview
We are in search of a Product Owner to oversee, develop, and refine our ERP platform. This role will act as the System Owner and Functional Lead, responsible for managing data flows, integrations, configurations, feature enhancements, and providing technical support. The successful candidate will play a crucial role in gathering business requirements, managing projects, and leading initiatives to ensure the ERP system aligns with the organization's objectives.
Key Responsibilities:
- Identify and define system enhancements based on business requirements and technical capabilities.
- Collect and analyze requirements from various departments to improve the ERP system.
- Collaborate with stakeholders to establish and validate integration points across the technology stack.
- Document system gaps for the product backlog to facilitate future enhancements.
- Manage and prioritize the backlog of issues, feature requests, and improvements.
- Lead the development of new configurations and maintain documentation for change management and user training.
- Create business case documentation and financial justifications for initiatives, collaborating with IT leadership on project timelines.
- Document current and future business process requirements, including data flows and reporting needs.
- Oversee testing phases for implementations to ensure systems meet stakeholder expectations.
- Provide support for new site implementations and major rollouts to ensure smooth transitions.
- Offer expertise in distribution and inventory management for operational guidance.
- Maintain a strong understanding of master data management across all entities.
- Manage relationships with software vendors to ensure high-quality service and responsiveness.
- Provide advanced operational support to minimize business disruptions.
- Coordinate multiple projects, ensuring successful implementation and delivery.
- Manage software version upgrades with stakeholders to ensure smooth transitions.
- Troubleshoot and resolve ERP system issues effectively.
- Oversee DevOps processes to enhance system performance and reliability.
- Facilitate scrum meetings to promote effective communication among team members.
- Define and implement new features to drive business growth and efficiency.
- Ensure cross-functional communication to align ERP initiatives with corporate goals.
Required Skills and Qualifications:
- Bachelor's degree in a relevant field or equivalent experience.
- 4+ years of experience with Enterprise ERP systems.
- 2+ years in a Project Manager or Product Owner capacity.
- Familiarity with Agile methodologies and experience in a SCRUM environment.
- Strong project management skills with a proven track record of leading projects from inception to completion.
- Excellent verbal and written communication skills for effective collaboration with business and technical teams.
- Deep understanding of data requirements and flows.
- Strong business communication and presentation abilities.
- Ability to coordinate multiple projects across various departments and external partners.
- Exceptional interpersonal, analytical, organizational, and problem-solving skills.
- Strong time management skills; highly organized and detail-oriented with a proactive approach.
Desirable Qualifications:
- Experience in integrating SaaS-based enterprise systems with third-party stakeholders.
- Background in software engineering.
- Experience in business process management.
- Familiarity with project management tools such as Jira, Notion, or Asana.
What We Offer:
- Comprehensive health, dental, and vision benefits.
- Paid parental leave.
- 401(k) plan with employer matching.
- A culture that promotes meritocracy and ongoing growth opportunities.
- A stable, family-owned company that values its employees.
Loloi Rugs is committed to fostering a diverse workplace and does not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other legally protected status. We welcome applicants from all backgrounds and are dedicated to providing equal employment opportunities.
