Concierge - Evening Shift
4 days ago
We are seeking a highly skilled and compassionate Concierge to join our team at Spring Hills Lake Mary. As a Concierge, you will be the first point of contact for our residents and visitors, providing exceptional customer service and ensuring a warm and welcoming experience.
Key Responsibilities- Front Desk Operations: Greet residents and visitors, answer phone calls, and respond to inquiries in a professional and courteous manner.
- Communication: Relay messages to the appropriate department, perform various clerical duties, and maintain accurate records.
- Safety and Security: Monitor surveillance cameras, door alarms, and life safety systems to ensure the safety of residents and property.
- Administrative Tasks: Complete daily opening and closing procedures, maintain visitor sign-in/out books, and process maintenance requests.
- Customer Service: Provide general assistance to residents, visitors, and families, and ensure concerns are documented and reported appropriately.
- Education: High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
- Skills: Active listening, speaking, reading comprehension, writing, service orientation, oral comprehension, oral expression, speech recognition, and speech clarity.
- Physical Requirements: Standing (1/3-2/3), walking (under 1/3), using hands to finger, handle or feel (over 2/3), reach with hands and arms (over 2/3), climb and balance (under 1/3), stoop, kneel (1/2-2/3), talk or hear (over 2/3), taste or smell (under 1/3). Lifting up to 10 pounds (1/3-2/3), Up to 25 pounds (under 1/3); Up to 50 pounds (none).
- Equal Opportunity Employer: We are committed to a work environment that promotes diversity, equity, and inclusion.
- Competitive Compensation: We offer a competitive salary and benefits package.
- Opportunities for Growth: We provide opportunities for professional growth and development.
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