Physician Liaison Specialist

4 weeks ago


New York, New York, United States ConcertoCare Full time

About ConcertoCare:

We are a healthcare organization that delivers human-first, tech-enabled care in the home. Our care teams leverage a value-based, interdisciplinary care model to address unmet health and social needs and to improve quality of life for our patients.

We take a holistic, equitable, and compassionate approach to health and wellness in partnership with our patients and their families, caregivers, and communities.

Job Summary:

The Sr. Physician Liaison is responsible for creating and executing on community outreach strategy for assigned markets. This includes performing outreach to PCPs, Hospitals, SNFs, cultivating collaborative relationships with community providers, and driving positive relationships with key accounts to increase the number of referrals/endorsements received from community providers.

Key Responsibilities:

  • Develop network provider and facility engagement strategies
  • Conduct outreach for new business opportunities both telephonically and in-person
  • Engage patients via telephonic outreach and in-person canvassing
  • Engage with Health Systems, IPAs, ACOs, Physician Groups & PCPs and other providers to build collaborative relationships
  • Educate provider offices, health systems, and patients on ConcertoCare products and services
  • Utilize reporting and KPIs to track activity and key network information
  • Continually identify and implement opportunities to improve network provider engagement defined by collaboration with ConcertoCare clinical teams and patient referrals into ConcertoCare clinical programs
  • Improve network facility (e.g., hospital, SNF) engagement as defined by ConcertoCare clinician access (in person and / or telephonic) to attributed patients and opportunities for inpatient and discharge care collaboration

Requirements:

  • Bachelor's degree preferred
  • 5+ Years Provider Network Management /Provider Engagement Experience
  • Health Plan relationship experience and knowledge of value-based care is a plus
  • Provider and/or Medicare Advantage health plan experience
  • 2+ years' experience using a CRM (preferably Salesforce)
  • Advanced analytical skills
  • Excellent verbal and written communication skills
  • Ability to travel within the east coast of United States, up to 50 % of the time

Driver Requirements:

  • Licensed for a minimum of 3 years
  • No undisclosed violations and/or accidents within 3 years
  • No vehicle-related suspensions/reinstatements
  • No DUI, reckless driving or felony conviction within the last 7 years

COVID-19 Vaccination Policy:

Our COVID-19 Vaccination Policy is aligned with the CMS Omnibus COVID-19 Health Care Staff Vaccination Rule that mandates providers who work in Medicare and Medicaid certified facilities to be fully vaccinated to best care for our frail and elderly populations.

Base Salary/ Wage Range $50,000 - $57,000 plus annual bonus.

Compensation for the role is commensurate with the candidate's qualifications, skills, competencies, and experience and may fall outside of the range shown.

We offer a competitive total rewards package, which includes full healthcare coverage, a 401K with match, and a broad range of other health, wellness, and financial benefits.

We are an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

We are an Alcohol/Drug/Smoke-Free Workplace.



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