Assessment and Referral Department Manager

1 week ago


Auburn Hills, Michigan, United States UHS Full time
Job Summary

We are seeking a highly skilled and experienced Assessment and Referral Manager to join our team at Havenwyck Hospital. As a key member of our leadership team, you will be responsible for supervising the Assessment and Referral Department staff and ensuring the smooth operation of our admissions process.

Key Responsibilities
  • Supervise and manage the Assessment and Referral Department staff, providing guidance and support as needed.
  • Develop and implement policies and procedures to ensure efficient and effective admissions processes.
  • Collaborate with the Director and other department leaders to achieve organizational goals and objectives.
  • Conduct initial pre-authorizations reviews with insurance companies and community mental health organizations as needed.
  • Provide education and training to staff on compliance with staff development in-service programs.
  • Work closely with the UM team to resolve issues related to new admissions, missing authorizations, and delays in securing authorizations.
  • Perform audits on the intake call log, correcting discrepancies and educating staff on inconsistencies.
  • Provide consultation to intake and admitting staff on referral information and screenings.
  • Communicate with physicians, program directors, and other stakeholders regarding anticipated admissions.
  • Follow up with referral sources and patients awaiting admission.
  • Perform phone screening evaluations to determine appropriateness of admission to the hospital, in consultation with the staff psychiatrist or Medical Director.
  • Provide referral assistance for patients assessed as being inappropriate for admission.
  • Maintain accurate census board and reports for senior management.
  • Participate in marketing projects as necessary.
  • Coordinate admitting services to attain payor-mix and census objectives.
  • Collect and analyze admitting statistics and reports these to required offices.
Requirements
  • Bachelor's degree in Nursing or Master's degree in Social Work is required.
  • Minimum of three years of clinical and management experience in a hospital Assessment and Referral Department is required.
  • At least three years of management experience in an inpatient psychiatric facility is required.
  • At least three years of clinical experience in a medical hospital setting is required.
  • Valid license as a Registered Nurse or Social Worker (LLMSW) in the State of Michigan is required, Fully Licensed Social Worker (LMSW) is preferred.
About UHS

Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services. With a strong commitment to patient care and quality, UHS has built a reputation for excellence in the healthcare industry.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a challenging and rewarding career opportunity, we encourage you to apply for this role.



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