Shift Supervisor

6 days ago


Hartford Connecticut, United States Propark Mobility Full time

Job Summary:

We are seeking a highly motivated and experienced Shift Supervisor to join our team at Propark Mobility. As a Shift Supervisor, you will be responsible for leading a team of staff in promoting a customer service environment, responding to customer inquiries, and assisting with training and evaluation of staff.

Key Responsibilities:

  • Lead a team of staff in promoting a customer service environment
  • Respond to customer inquiries and complaints in a professional and courteous manner
  • Assist with training and evaluation of staff to ensure they are meeting performance expectations
  • Assist with maintaining and cataloging equipment, uniforms, and supplies
  • Reconcile daily bank reports and identify discrepancies as applicable
  • Maintain a log of field bank transactions, uniforms issued, and parking violators as applicable
  • Monitor cleanliness and physical conditions at assigned facilities and report any safety or maintenance issues to local management
  • Perform valet, attendant, or cashier duties as needed

Requirements:

  • At least 18 years old
  • Valid driver's license and at least 2 years of driving experience
  • Energetic and outgoing with the ability to stand, run, and carry items up to 50lbs as needed
  • Great communicator with a friendly and professional approach to customers
  • Thrive in a fast-paced environment and can help resolve customer issues in a positive and helpful way
  • At least 1 year of related parking and/or customer service experience

Preferred Qualifications:

  • Valet parking experience
  • Customer service experience

What We Offer:

  • Free parking while on shift at assigned Propark location
  • Flexible scheduling
  • Paid holidays and wellness
  • Free and confidential employee assistance program
  • Benefits package including medical, dental, vision, and supplemental insurances

Equal Opportunity Employer:

Propark Mobility is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.


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