IT Support Specialist
2 weeks ago
Viper Northwest is seeking a skilled IT Technician to join our team in Albany, Oregon. As a key member of our technical support team, you will be responsible for providing top-notch support to our employees and ensuring the smooth operation of our computer systems.
Key Responsibilities:
- Provide technical support to employees via phone, email, and remote assistance
- Troubleshoot and resolve technical issues with computer systems, software, and hardware
- Perform routine maintenance tasks to ensure system uptime and performance
- Collaborate with internal teams to resolve technical issues and improve system efficiency
- Document and track technical issues and resolutions in our ticketing system
Requirements:
- 1-3 years of experience in a technical support role
- Strong technical skills and knowledge of computer systems and software
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
About Viper Northwest:
Viper Northwest is a leading manufacturer of precision machining and assembly products. We are committed to providing our employees with a safe and supportive work environment, and we are seeking a skilled IT Technician to join our team.
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