Front Desk Associate

20 hours ago


Mobile, Alabama, United States PCH Hotels and Resorts Full time
About Us
PCH Hotels & Resorts is a leading hospitality company that prides itself on delivering unparalleled service in a beautiful environment. Our hotel is full of warmth, luxury, and modern amenities, offering our guests an unforgettable experience.

We are seeking a dynamic and results-driven Front Desk Associate to join our team. In this role, you will have the opportunity to make a significant impact by providing exceptional service to our guests while maintaining high hospitality standards.

What We Offer
We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests. Additionally, we provide a robust compensation and benefits package, including health, dental, vision, and life insurance, short and long-term disability, paid holidays, vacations, PTO, sick leave, 401(k) with matching, tuition reimbursement, hotel and food and beverage discounts, and much more.

Job Description
As a Front Desk Associate, you will be responsible for providing smooth guest arrival and departure procedures while maintaining high hospitality standards. This includes verifying the accuracy of room blocks, pre-registration, and pre-assignment of rooms, as well as handling guest concerns in a professional and timely manner. You will also play a vital role in handling cash transactions with accuracy and integrity, following cash handling procedures meticulously.

Key Skills and Qualifications
  • Excellent communication and interpersonal skills
  • Strong understanding of hotel operations
  • Ability to work effectively in a fast-paced environment


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