Customer Service Representative

9 hours ago


Prattville, Alabama, United States The Heico Companies Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Process customer orders and ensure accurate and efficient fulfillment.
  • Provide product information and recommendations to customers.
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience.
  • Meet or exceed customer satisfaction targets and quality standards.
Requirements
  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Proficiency in Microsoft Office and customer relationship management software.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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