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Furniture Sales Specialist

1 month ago

Brea, California, United States Bob's Discount Furniture Full time
Unlock Your Potential with Bob's Discount Furniture

Are you a sales professional looking for a new challenge? Do you have a passion for delivering exceptional customer service? We're seeking a Retail Guest Experience Specialist to join our team at Bob's Discount Furniture

About the Role

As a Retail Guest Experience Specialist, you will be the face of our company, responsible for providing world-class customer service and creating unforgettable shopping experiences for our guests. You will work closely with customers to understand their home furnishing needs and help them make their design vision a reality.

Key Responsibilities

• Greet and engage customers, uncovering their home furnishing needs and helping them make their design vision become a reality
• Provide world-class customer service and offer customers an unforgettable shopping experience
• Build rapport with clients, earning their business through your ability to demonstrate exceptional product knowledge, strong interpersonal skills, and excellent listening skills
• Develop and maintain a customer base through networking and client follow-up to ensure customer satisfaction before and after the sale
• Generate sales through a low-pressure consultative approach

What We Offer

• Competitive hourly advance/draw vs. commission pay structure with bonus potential
• National health, dental, and vision coverage
• Life insurance - employer-paid basic life insurance, with the option to add voluntary life insurance
• 401(k) profit-sharing plan - generous company match
• Paid personal/sick days
• Paid vacation, sick days, holidays, and your birthday
• Employee assistance program
• Generous employee discount
• Flexible retail schedule (weekends, evenings, and holidays)
• Bob's Bail Out Program - take advantage of a pay advance when needed
• Bob's Helping Hand Program - receive assistance with unexpected extraordinary expenses

Requirements

• Energetic, self-motivated sales professional with exceptional interpersonal, listening, and communication skills, bilingual a plus
• Ability to network and build relationships with customers
• Competitive, goal-oriented nature with the ability to work well in a team environment
• Flexibility to work a 5-day retail schedule that includes nights, weekends, and most holidays
• Basic computer skills
• Previous sales experience in a retail commission-based sales environment a plus, but not required
• Strong organizational skills

Grow with Us

At Bob's Discount Furniture, we're committed to providing a fun and team-oriented work environment, with opportunities for career growth and advancement. If you're a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity