Casino Cashier
2 days ago
Ameristar Casino Resort Spa Black Hawk is a leading provider of integrated entertainment, sports content, and casino gaming experiences. We are committed to values like diversity and sustainability for our community, team members, vendors, and planet.
Job SummaryWe are seeking a highly organized and detail-oriented Casino Cashier to join our team. As a Casino Cashier, you will be responsible for providing excellent customer service, securing company funds, and maintaining accurate records.
Key Responsibilities:- Provide exceptional customer service to guests, customers, and employees.
- Secure company funds and follow internal controls related to the position.
- Redeem coins/tokens, cash checks, and supply information to guests.
- Maintain and ensure the proper routing of departmental paperwork.
- Balance the window impress total, sell checks and chips, and coins/tokens to the main banker.
- Maintain communication with all departments, team members, and guests to ensure positive experiences.
- Maintain a high level of personal integrity and moral conduct free of questionable association.
- Provide an outlet for sales and redemption of coin and chips for internal and external guests.
- Maintain a neat, safe, and organized work area.
- Adhere to regulatory, departmental, and company policies and procedures.
- High School Diploma or equivalent required; Associate degree and/or training preferred.
- Strong problem-solving, mediation, and consulting skills.
- Strong written and verbal communication skills.
- Basic math skills, including the ability to add, subtract, multiply, and divide.
- Ability to sustain a high level of confidentiality and professionalism.
- Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest service issues.
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
- Highly organized and detail-oriented.
- Previous casino Cage or cash handling experience preferred.
- Ability to read, write, speak, and understand English.
- Ability to work with interruptions.
- Must be willing and able to work a flexible schedule, including nights, weekends, holidays, and overtime.
- Must be able to obtain/maintain Colorado Support Gaming license.
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