Casino Cashier

1 week ago


Black Hawk Colorado, United States Ameristar Casino Resort Spa Black Hawk Full time
About the Role

We are seeking a highly skilled and detail-oriented Casino Cashier to join our team at Ameristar Casino Resort Spa Black Hawk. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing cash transactions, and maintaining a high level of integrity and professionalism.

Key Responsibilities
  • Provide excellent customer service to all guests, customers, and employees.
  • Secure company funds and follow internal controls related to the position.
  • Redeem coins/tokens, cash checks, and supply information to guests.
  • Maintain and ensure the proper routing of the department's paperwork.
  • Balance the window impress total, sell checks and chips, and coins/tokens to the main banker.
  • Maintain communication with all departments, team members, and guests to ensure positive experiences.
  • Maintain a high level of personal integrity and moral conduct free of questionable association.
  • Provide an outlet of sales and redemption of coin and chips for internal and external guests.
  • Maintain a neat, safe, and organized work area.
  • Adhere to regulatory, departmental, and company policies and procedures.
Requirements
  • High School Diploma or equivalent required; Associate degree and/or training preferred; or equivalent combination of education and experience.
  • Strong problem-solving, mediation, and consulting skills.
  • Strong written and verbal communication skills.
  • Basic math skills, including the ability to add, subtract, multiply, and divide.
  • Ability to sustain a high level of confidentiality and professionalism.
  • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest service issues.
  • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
  • Highly organized and detail-oriented.
  • Previous casino Cage or cash handling experience preferred.
  • Ability to read, write, speak, and understand English.
  • Ability to work with interruptions.
  • Must be willing and able to work a flexible schedule, including nights, weekends, holidays, and overtime.
  • MUST be able to obtain/maintain Colorado Support Gaming license.
What We Offer
  • Starting salary: $14.42 per hour plus tips.
  • Retention bonus: $1,500 for all newly hired hourly positions.
  • Non-accrued additional time off: 80 hours for FT or 40 hours for PT after 90 days of employment.
  • Health benefits insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members.
  • Referral bonus program: $700 for Team Members who refer new applicants.
  • Discounted casino bus tickets.
  • Discounted RTD EcoPass for Team Members and up to 2 other family members.
  • Hot meal served by the Leadership Team once a month.
  • 20% discount for Starbucks, Ara Spa, and all food outlets.
  • 100% Colorado Gaming License reimbursement after 90 days of employment.
  • Hotel discounts available at all 43 PENN properties, plus discounts on goods and services.
  • Education reimbursement program and Annual Scholarship Program.
  • Career development opportunities.


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