Casino Cashier
1 week ago
We are seeking a highly skilled and detail-oriented Casino Cashier to join our team at Ameristar Casino Resort Spa Black Hawk. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing cash transactions, and maintaining a high level of integrity and professionalism.
Key Responsibilities- Provide excellent customer service to all guests, customers, and employees.
- Secure company funds and follow internal controls related to the position.
- Redeem coins/tokens, cash checks, and supply information to guests.
- Maintain and ensure the proper routing of the department's paperwork.
- Balance the window impress total, sell checks and chips, and coins/tokens to the main banker.
- Maintain communication with all departments, team members, and guests to ensure positive experiences.
- Maintain a high level of personal integrity and moral conduct free of questionable association.
- Provide an outlet of sales and redemption of coin and chips for internal and external guests.
- Maintain a neat, safe, and organized work area.
- Adhere to regulatory, departmental, and company policies and procedures.
- High School Diploma or equivalent required; Associate degree and/or training preferred; or equivalent combination of education and experience.
- Strong problem-solving, mediation, and consulting skills.
- Strong written and verbal communication skills.
- Basic math skills, including the ability to add, subtract, multiply, and divide.
- Ability to sustain a high level of confidentiality and professionalism.
- Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with guest service issues.
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
- Highly organized and detail-oriented.
- Previous casino Cage or cash handling experience preferred.
- Ability to read, write, speak, and understand English.
- Ability to work with interruptions.
- Must be willing and able to work a flexible schedule, including nights, weekends, holidays, and overtime.
- MUST be able to obtain/maintain Colorado Support Gaming license.
- Starting salary: $14.42 per hour plus tips.
- Retention bonus: $1,500 for all newly hired hourly positions.
- Non-accrued additional time off: 80 hours for FT or 40 hours for PT after 90 days of employment.
- Health benefits insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members.
- Referral bonus program: $700 for Team Members who refer new applicants.
- Discounted casino bus tickets.
- Discounted RTD EcoPass for Team Members and up to 2 other family members.
- Hot meal served by the Leadership Team once a month.
- 20% discount for Starbucks, Ara Spa, and all food outlets.
- 100% Colorado Gaming License reimbursement after 90 days of employment.
- Hotel discounts available at all 43 PENN properties, plus discounts on goods and services.
- Education reimbursement program and Annual Scholarship Program.
- Career development opportunities.
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