Operations Manager

4 weeks ago

Los Angeles, California, United States MV Transportation Full time

Job Summary:

MV Transportation is seeking an experienced Operations Manager to provide support, leadership, and direction to assigned operating personnel. The successful candidate will ensure the delivery of the division business plan in our fast-paced transit business.

Key Responsibilities:

  • Ensure performance indicators meet or exceed client and corporate expectations.
  • Ensure division goals and objectives are met or exceeded.
  • Ensure subordinate staff are well trained and successful.
  • Ensure all company policies and procedures are in place and followed.
  • Ensure the company vision, values, and culture are understood, communicated, and promoted throughout operations.
  • Ensure liquidated damages are kept to a minimum and failures are corrected.
  • Develop and maintain a positive employee and labor relations.
  • Directly oversee operations department managers.
  • Train and mentor a future successor for backfill.
  • Successfully manage the Operations Department annual budget.
  • Assume responsibility of the General Manager during his/her absence.

Requirements:

  • High School diploma or equivalent; college degree preferred.
  • Certifications according to local contract as required.
  • Knowledge of State and Federal regulations as well as company policies and procedures.
  • Experience in development of runs, shift bids, and run cuts.
  • Strong organizational skills.
  • Strong analytical skills.
  • Strong communication skills including written and verbal.
  • Ability to work independently and be a self-starter.
  • Strong supervision skills with ability to lead others to success.
  • Ability to develop solutions to challenges through planning and implementation.
  • Ability to write and speak English.
  • Must be able to assist passengers including those who use walkers, wheelchairs, and/or other mobility devices on and off the vehicle.
  • Must be able to transport passengers with disabilities including providing door-to-door service when required.
  • Must be able to safely and professionally manage conflict and/or difficult situations involving passengers.
  • Must be able to accept and accurately record passenger fares including cash, tickets, passes, and transfers.
  • Must maintain a valid driver's license and all other required credentials, certifications, and qualifications.

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.

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