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Fitness Center Representative

2 months ago


Los Angeles, California, United States ClubCorp Full time
Job Description

Job Title: Front Desk Fitness

Job Summary:

We are seeking a highly skilled and customer-focused Front Desk Fitness professional to join our team at ClubCorp. As a Front Desk Fitness representative, you will be responsible for creating a positive and welcoming experience for our members and guests.

Key Responsibilities:

  • Ensure that all members and guests receive a warm welcome and are addressed by name.
  • Answer telephones promptly and direct calls to the appropriate areas.
  • Be knowledgeable of club policies, programs, and events.
  • Connect members to other members through ongoing contact and promotion of club activities.
  • Provide personalized service to members, including towel and water service while exercising.
  • Promote facility amenities, programs, and the club while maintaining a high level of professionalism and service.
  • Perform close of business functions and ensure daily assignments are completed.
  • Assist fellow employees, members, and guests to ensure delivery of exceptional service.
  • Notify supervisors of member/guest complaints and rectify issues promptly.

Requirements:

  • Customer service experience required.
  • High school diploma, GED, or equivalent required.
  • Certification in CPR, First Aid, and AED required.

Working at ClubCorp:

At ClubCorp, we are committed to providing our members with an exceptional experience. As a Front Desk Fitness representative, you will be part of a team that is dedicated to delivering outstanding service and creating memorable experiences for our members.