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Customer Service Specialist

3 weeks ago


Charlotte, North Carolina, United States The Container Store Full time
About Us

The Container Store is the leading specialty retailer of storage and organization products in the United States. Our company was established in 1978, and we have grown to become a trusted partner for our customers' organizational needs.

Job Description

This Sales Floor Representative position offers a unique opportunity to work in a fast-paced retail environment while driving sales growth and delivering exceptional customer experiences. As a key member of our team, you will be responsible for:

  1. Welcoming and greeting all customers in a friendly and welcoming manner
  2. Engaging with customers throughout the store, suggesting solutions to their organizational challenges
  3. Designing and selling custom closets and other storage and organization solutions
  4. Serving as a register person, focusing on providing a great customer experience during checkout
  5. Introducing and enrolling customers in our rewards program
Benefits
  • Competitive pay
  • Medical/Dental/Vision plans
  • Discounts on merchandise and gift cards
  • Paid time off plus holidays
  • 401(k) retirement plan

The estimated salary for this role is $35,000-$45,000 per year, depending on location and experience.