Nurse Triage Specialist

2 weeks ago


Austin, Texas, United States Harbor Health Services Full time
Harbor Health Services: Seeking a Compassionate Nurse Triage Specialist

Harbor Health Services is a cutting-edge, multi-specialty clinic group in Austin, TX, dedicated to co-creating health with our patients. We're seeking a skilled Nurse Triage Specialist to join our Ambulatory Care Clinic's call center team.

Key Responsibilities:
  • Provide prompt and accurate telephone assessments and triage services to patients, ensuring they receive the appropriate level of care based on their symptoms and needs.
  • Utilize clinical guidelines, protocols, and your nursing expertise to make informed decisions regarding the urgency and level of care required.
  • Collaborate with healthcare providers and other team members to seek advice or guidance for complex cases or situations that require additional expertise.
  • Document all patient interactions, assessments, triage recommendations, and interventions accurately and comprehensively in the electronic health record system.
  • Participate in ongoing training, education, and quality improvement activities to enhance your triage skills and stay updated with best practices.
Requirements:
  • Registered Nurse (RN) licensure with a minimum of 5 years of clinical experience.
  • Experience in telephone triage, ambulatory care, emergency department, or a related healthcare setting is preferred.
  • Excellent clinical assessment and critical thinking skills to make accurate and appropriate triage decisions.
  • Strong knowledge of medical conditions, symptoms, and common medications.
  • Exceptional communication skills, both verbal and written, to effectively interact with patients, colleagues, and other healthcare professionals.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you're a compassionate and skilled Nurse Triage Specialist looking for a new challenge, we encourage you to apply.



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