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Public Services Supervisor
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Public Services Supervisor to join our team at the City of Memphis Tennessee. As a key member of our library staff, you will be responsible for coordinating and supervising staff members and functions of the public service desks within all areas of the library.
Key Responsibilities:
- Coordinate and supervise staff members and functions of the public service desks
- Support Memphis Public Library & Information Center (MPLIC) policies and procedures
- Ensure excellent customer service and a positive user experience
- Collaborate with library staff to achieve departmental goals and objectives
- Stay up-to-date with industry trends and best practices in library operations
Requirements:
- Strong leadership and supervisory skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Knowledge of library operations and procedures
- Experience in customer service and staff supervision