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Customer Service Representative

2 months ago

Columbia, Missouri, United States Envoy Air Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Agent at Envoy Air. As a key member of our airport operations team, you will be responsible for providing exceptional service to our passengers, ensuring a seamless travel experience from check-in to departure.

Key Responsibilities
  • Customer Service: Greet passengers, provide assistance with check-in and ticketing, and resolve any issues in a courteous and efficient manner.
  • Ramp and Baggage Handling: Load, unload, and sort freight, mail, and baggage in a safe and timely manner, ensuring on-time departures and arrivals.
  • Operational Support: Assist with airport operations, including driving company vehicles and working in various weather conditions.
Requirements
  • Physical Demands: Ability to carry, bend, lift, and turn with bags weighing up to 75 pounds.
  • Qualifications: High school diploma, GED, or international equivalent, valid driver's license, and authorization to work in the U.S. without sponsorship.
About Envoy Air

Envoy Air is a leading regional airline and ground handling services provider, operating under the American Eagle brand. We offer a comprehensive benefits package, opportunities for career growth, and a dynamic work environment.