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Customer Service Representative

4 weeks ago

Columbia, Missouri, United States MidwayUSA Full time
Customer Service Representative Opportunity

MidwayUSA, a leading internet retailer of Shooting, Hunting, and Outdoor products, is seeking a friendly and helpful Customer Service Representative to join our team. As a key point of contact between our customers and MidwayUSA, you will provide exceptional service and support to our customers, resolving any emerging problems with accuracy and efficiency.

Key Responsibilities:
  • Provide product and services information to customers to resolve any issues or concerns
  • Work collaboratively with colleagues to achieve productivity and service standards
  • Respond efficiently to customer inquiries and maintain high customer satisfaction
  • Embody MidwayUSA's values of Honesty, Integrity, Humility, Respect for Others, Teamwork, Positive Attitude, Accountability, Stewardship, and Loyalty
Requirements:
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving skills and ability to think critically
  • Ability to work at least one weekend day
What We Offer:
  • Competitive hourly rate of $17.50
  • Opportunity for a pay increase at 6 months
  • Tuition assistance and employee discount
  • 401k and other benefits

MidwayUSA is a fast-paced, growing organization that values its employees and offers opportunities for advancement. If you are a team player with excellent communication skills and a passion for helping others, we encourage you to apply for this exciting opportunity.