Contact Center Representative

13 hours ago


Orange Park, Florida, United States MCI Careers Full time
Job Title: Contact Center Representative

Are you a customer-focused individual with excellent communication skills? Do you enjoy working in a fast-paced environment and providing top-notch service to clients? We're seeking a Contact Center Representative to join our team at MCI Careers

Job Summary:

We're looking for a highly motivated and organized individual to handle inbound and outbound customer service and sales calls. As a Contact Center Representative, you will be responsible for responding to customer inquiries, resolving issues, and upselling products and services. If you're a team player with a passion for delivering exceptional customer experiences, we want to hear from you

Key Responsibilities:
  • Handle inbound and outbound customer service and sales calls in a professional and courteous manner
  • Respond to customer inquiries and resolve issues in a timely and efficient manner
  • Upsell products and services to customers as opportunities arise
  • Work collaboratively with internal teams to resolve customer issues and improve overall customer satisfaction
  • Meet or exceed performance metrics and goals
Requirements:
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic knowledge of Microsoft Office Suite and Windows operating system
  • Ability to type 20+ words per minute
Preferred Qualifications:
  • 1+ year of experience in customer service or sales
  • State or federal work experience
What We Offer:
  • Competitive hourly rate and bonus structure
  • Opportunities for advancement and professional growth
  • Fun and engaging work environment
  • Casual dress code
  • Cash and prize contests

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer experiences and have a strong work ethic, we encourage you to apply for this exciting opportunity



  • Orange Park, Florida, United States MCI Military Recruitment Full time

    Job Title: Contact Center RepresentativeWe are seeking a highly motivated and customer-focused Contact Center Representative to join our team. As a Contact Center Representative, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats.Key Responsibilities:Handle customer...


  • Orange Park, Florida, United States ValorVIP Full time

    Job Title: Contact Center Representative IAt ValorVIP, we are seeking a highly motivated and customer-focused Contact Center Representative I to join our team. As a Contact Center Representative I, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats.Key...


  • Orange Park, Florida, United States MCI Military Recruitment Full time

    Job Title: Contact Center Representative IIWe are seeking a highly motivated and customer-focused Contact Center Representative II to join our team at MCI. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and their customers.Key Responsibilities:Handle inbound and outbound customer...


  • Winter Park, Florida, United States VyStar Credit Union Full time

    Job Title: Contact Center Member Service SpecialistVyStar Credit Union is seeking a highly skilled and customer-focused Contact Center Member Service Specialist to join our team. As a key member of our contact center, you will be responsible for providing exceptional service to our members through various communication channels, including phone, email, and...


  • Winter Park, Florida, United States VyStar Credit Union Full time

    Job Title: Contact Center Member Service SpecialistVyStar Credit Union is seeking a highly skilled and customer-focused Contact Center Member Service Specialist to join our team. As a key member of our contact center, you will be responsible for providing exceptional service to our members through various communication channels, including phone, email, and...


  • Winter Park, Florida, United States VyStar Credit Union Full time

    Job Title: Contact Center Member Service SpecialistAt VyStar Credit Union, we are seeking a highly skilled and customer-focused Contact Center Member Service Specialist to join our team. As a key member of our contact center, you will be responsible for providing exceptional service to our members through various communication channels, including phone,...


  • Orange Park, Florida, United States MCI Careers Full time

    Job Title: Call Center RepresentativeJob Summary:MCI Careers is seeking a highly motivated and customer-focused Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer issues in a timely and professional...


  • Orange Park, Florida, United States ValorVIP Full time

    Job Title: Tolling Call Center RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused Tolling Call Center Representative to join our team at ValorVIP. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries, and ensuring a positive...


  • Orange Park, Florida, United States MCI Careers Full time

    Job Title: Tolling Call Center RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Tolling Call Center Representative to join our team. As a Tolling Call Center Representative, you will be responsible for handling inbound customer calls, providing exceptional customer service, and resolving customer issues in a timely and...


  • Orange Park, Florida, United States MCI Military Recruitment Full time

    Job Title: Tolling Call Center RepresentativeAre you looking for a challenging and rewarding career in customer service? Do you have excellent communication skills and a passion for helping others? We are seeking a highly motivated and detail-oriented Tolling Call Center Representative to join our team!Job Summary:The Tolling Call Center Representative will...


  • Orange Park, Florida, United States MCI Careers Full time

    Job Title: Blended Call Center RepresentativeAre you a customer-focused individual with excellent communication skills? Do you enjoy working in a fast-paced environment and providing top-notch service to clients? We're looking for a Blended Call Center Representative to join our team at MCI Careers!About the Role:As a Blended Call Center Representative, you...


  • Orange Park, Florida, United States Crunch Fitness Full time

    Crunch Fitness - JobID: [Guest Service / Front Desk]**About the Role:**As a Member Services Representative at Crunch Fitness, you will be the first point of contact for our members and guests.**Key Responsibilities:*** Greet all members and guests with a smile and provide exceptional customer service* Check in all members and guests in accordance with...


  • Orange Park, Florida, United States Taymax Group Full time

    Member Services RepresentativeAt Taymax Group, we're committed to providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. We're seeking a Member Services Representative to join our team and contribute to this mission.Key Responsibilities:Provide exceptional customer service to members,...


  • Orange Park, Florida, United States MCI Careers Full time

    Job Title: Contact Center RepresentativeWe are seeking highly motivated and dedicated individuals to join our team as Contact Center Representatives. As a Contact Center Representative, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats.Key...


  • Orange Park, Florida, United States MCI Military Recruitment Full time

    Job Title: Entry-Level Contact Center RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused Entry-Level Contact Center Representative to join our team. As a Contact Center Representative, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and...


  • Orange Park, Florida, United States MCI Military Recruitment Full time

    Job Title: Contact Center Representative IIJob Summary:MCI is seeking a highly motivated and customer-focused Contact Center Representative II to join our team. As a Contact Center Representative II, you will be responsible for providing exceptional customer service and support to our clients through inbound and outbound calls, emails, and chats.Key...


  • Orange Park, Florida, United States MCI Military Recruitment Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Contact Center Representative. As a Contact Center Representative, you will be responsible for providing exceptional customer service to our clients, responding to inquiries, resolving issues, and upselling customers on new products and services.Key...


  • Orange Park, Florida, United States Crunch Fitness Full time

    Member Services RepresentativeAt Crunch Fitness, we're looking for a skilled Member Services Representative to join our team.Key Responsibilities:Provide exceptional customer service to all members and guests.Check in members and guests in accordance with company procedures.Communicate special events and promotions to members and guests.Facilitate member...


  • Orange Park, Florida, United States ValorVIP Full time

    Job Title: Inbound Call Center AgentJob Summary:We are seeking a highly motivated and customer-focused Inbound Call Center Agent to join our team. As an Inbound Call Center Agent, you will be responsible for handling inbound calls, providing exceptional customer service, and resolving customer issues in a timely and professional manner.Key...


  • Orange Park, Florida, United States ValorVIP Full time

    Job Title: Customer Service RepresentativeAt ValorVIP, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our contact center, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Handle inbound and outbound customer contacts...