IT Systems Administrator

2 days ago


Malvern, Arkansas, United States Arauco Full time
Job Summary:

Arauco is seeking an experienced IT Systems Administrator to join our team. As an IT Systems Administrator, you will be responsible for the day-to-day operation of all Information Systems and IT Infrastructure, including the mill phone system. This is a on-site position that requires strong technical skills and the ability to work independently.

Key Responsibilities:

• Provide on-site day-to-day IT support to employees
• Own the day-to-day operation of all Information Systems and IT Infrastructure
• Work with Corporate IT to maintain Internet, MPLS, and other systems connected to our WAN
• Maintain servers, switches, ethernet cabling, LAN, WAN, printers, and copiers
• Install and support corporate antivirus software and security utilities or patches
• Create and maintain user accounts in a Microsoft Active Directory environment
• Support and maintain application servers running MS SQL Server or another database
• Install and support Office 365, Windows 10/11 workstations, Windows Servers, and VMware ESXi environment
• Maintain and support local phone system
• Set up and support all company-owned mobile devices and mobile applications
• Provide training for new hardware and software and perform network orientations for new hires
• Maintain server room environment and respond to IT requests through corporate IT helpdesk software
• Work with IT vendors and contractors for warranty hardware repairs, cabling, large installations, or modifications affecting IT Infrastructure
• Support all PLC computers, HMIs/MMIs, and associated peripheral equipment
• Backup of all servers including phones and responsible for operation and maintenance of onsite and cloud corporate backup systems
• Participate in after-hours on-call rotation for after-hours support

Requirements:

• Strong computer troubleshooting knowledge and skills including MS Active Directory, current Windows desktop and server operating systems, Cisco and HP switches, software, phone systems (mobile and landline)
• Working knowledge of VMware ESXi environment operations and maintenance
• Good written and verbal communication skills, dealing with frustrated customers internal and external, working as a team, able to work unsupervised, able to train/educate users of various skill levels
• Ability to keep up to date on new and emerging technologies

Working Conditions:

This is a full-time position that requires working on-site at the mill. The successful candidate will be required to work in a fast-paced environment and be able to multitask and prioritize tasks effectively.
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