Customer Service Representative
7 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Build strong relationships with customers, understanding their needs and preferences to provide personalized solutions
- Drive sales growth by promoting products and services, and identifying opportunities to increase sales
- Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction
- Stay up-to-date with product knowledge, ensuring that customers receive the best possible advice and recommendations
- Work collaboratively with colleagues to achieve sales targets and improve customer satisfaction
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- At least one year of experience in a customer-facing role, preferably in retail or sales
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers
- Ability to work in a fast-paced environment, with a high level of energy and enthusiasm
- Basic math skills and accuracy with handling cash and operating a point-of-sale system
We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also provide ongoing training and development opportunities to help you grow and succeed in your career.
At Sherwin-Williams, we are committed to creating a diverse and inclusive workplace that values and respects all employees. We are an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.
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