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Program Management Associate

2 months ago


Brockton, Massachusetts, United States Internal Revenue Service Full time
Position Overview:
This role involves identifying and analyzing potential challenges within programs, determining probable causes, and offering strategic recommendations for resolution.

Key Responsibilities:
- Conduct thorough research on various issues, compiling statistics and information to report findings related to program functions.
- Monitor and assess operations, evaluating interrelationships with other functions to identify workflow inefficiencies, redundancies, or systemic issues, and provide recommendations to senior analysts or supervisors.
- Ensure the integrity of controls to maintain accuracy and compliance with established procedures and guidelines.
- Update procedures and controls in response to changes in higher-level directives or as directed by analysts or similar roles.
- Prepare comprehensive memoranda, preliminary reports, and visual aids that illustrate findings and recommendations.

Qualifications:
- U.S. Citizenship is required, with proof of citizenship necessary.
- Successful completion of a background investigation, including a criminal history record check, is mandatory.
- While federal experience is not a prerequisite, candidates should possess one year of specialized experience equivalent to the GS-06 level in the Federal Service. Examples of relevant experience include:
1. Performing technical tasks that support management and program analysis functions.
2. Identifying and researching specific issues, gathering relevant statistics, and reporting findings.
3. Monitoring and evaluating operational workflows and systemic issues.
4. Utilizing database or spreadsheet software for data management tasks.

Additional Requirements:
- Candidates must demonstrate typing proficiency with a minimum speed of 40 words per minute, based on a 5-minute sample with minimal errors.
- Educational qualifications must be from an accredited institution recognized by the U.S. Department of Education, with proof of equivalency for foreign education credentials if applicable.

Work Environment:
- This position may require a probationary period and involves a standard work schedule, with potential for alternative work arrangements.
- Employees may be required to obtain a government-issued charge card for business-related travel.

Application Process:
- Candidates are encouraged to submit their applications and required documentation within the specified timeframe. Assistance is available during business hours for any inquiries related to the application process.