Window and Door Service Technician

3 days ago


West Palm Beach, Florida, United States PGT Innovations Full time
Job Summary

We are seeking a skilled and experienced Window and Door Service Technician to join our team. As a key member of our service team, you will be responsible for providing exceptional field support on window and door products by performing service in customers' homes. The ideal candidate will have a great attitude, be self-motivated, driven, efficient, and detail-oriented, with a minimum of 3+ construction-related experience.

Key Responsibilities
  • Troubleshoot problems and provide solutions
  • Visit job sites to inspect and repair windows and doors
  • Re-glaze windows and service sliding glass doors
  • Inspect projects with customers for final product acceptance
  • Repair issues on jobs and communicate with service manager and production manager as needed
  • Ensure materials are available for projects prior to job start
  • Communicate effectively with customers before, during, and after service
Requirements
  • Candidate must have experience with window and door service
  • Must have good customer service skills and be able to communicate well verbally and in writing
  • Must be organized and have good follow-up skills, with computer literacy
  • Experienced with framing and window trim out is preferred
  • Must have a clean, valid driving license
Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Frequent use of eye, hand, and finger coordination enabling the use of office machinery
  • Oral and auditory capacity enabling interpersonal communication as well as communication through automated devices such as the telephone
  • Must be able to lift up to 50lbs without assistance
  • Must be able to lift 50+lbs with assistance
  • Use of hand tools
Travel Requirements

Required to travel to service sites daily

Benefits

We offer a generous benefits package, including health, dental, and vision insurance, a matching 401k program, reimbursement accounts, short-term and long-term disability, company-paid life insurance, an employee assistance program, and tuition reimbursement.



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