Window and Door Installation Specialist
6 days ago
We are seeking a skilled and experienced Window and Door Installation Specialist to join our team at PGT Innovations. As a Field Service Technician for Windows and Doors, you will be responsible for providing exceptional field support on window and door products by performing service in customers' homes.
Key Responsibilities- Troubleshoot Problems: Identify and resolve issues with windows and doors in a timely and efficient manner.
- Visit Job Sites: Travel to customers' homes to perform service and ensure customer satisfaction.
- Re-glaze Windows: Re-glaze windows to ensure a watertight seal and optimal performance.
- Service Sliding Glass Doors: Perform routine maintenance and repairs on sliding glass doors to ensure smooth operation.
- Inspect Projects: Conduct final inspections with customers to ensure their satisfaction with the completed project.
- Repair Issues: Identify and repair any issues with windows and doors to ensure customer satisfaction.
- Communicate with Team Members: Collaborate with service and production managers to resolve any issues that may arise during the service process.
- Ensure Proper Materials: Verify that all necessary materials are available before starting a project.
- Communicate with Customers: Effectively communicate with customers throughout the service process to ensure their needs are met.
- Experience: Must have experience with window and door service and installation.
- Customer Service Skills: Must have excellent customer service skills and be able to communicate effectively with customers.
- Organizational Skills: Must be organized and able to follow up on tasks and projects.
- Computer Literacy: Must be computer literate and able to use software and systems related to the job.
- Physical Demands: Must be able to lift up to 50 pounds without assistance and up to 50+ pounds with assistance.
- Health, Dental, and Vision Insurance: Eligible for comprehensive health, dental, and vision insurance after 90 days of employment.
- Matching 401(k) Program: Eligible for a matching 401(k) program after 90 days of employment.
- Reimbursement Accounts: Eligible for reimbursement accounts for medical expenses, childcare, and other eligible expenses.
- Short-Term and Long-Term Disability: Eligible for short-term and long-term disability insurance after 90 days of employment.
- Company-Paid Life Insurance: Eligible for company-paid life insurance after 90 days of employment.
- Employee Assistance Program: Eligible for an employee assistance program after 90 days of employment.
- Tuition Reimbursement: Eligible for tuition reimbursement for courses related to the job after 90 days of employment.
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