Customer Service Representative

3 weeks ago


El Dorado Hills, California, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Store Associate. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and achieving sales goals.

Key Responsibilities
  • Provide excellent customer service, answering questions and resolving issues in a timely and professional manner
  • Maintain a high level of product knowledge, including features, benefits, and applications
  • Meet or exceed sales goals, while maintaining a high level of customer satisfaction
  • Process sales transactions accurately and efficiently
  • Assist with inventory management, including stocking shelves and maintaining a clean and organized store environment
  • Participate in visual merchandising and store displays
  • Work collaboratively with other team members to achieve store goals and objectives
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able to lift up to 50 pounds frequently and up to 70 pounds occasionally
  • Must be willing to work a variety of shifts, including evenings and weekends
Preferred Qualifications
  • Valid driver's license
  • High school diploma or equivalent
  • Previous experience in a retail or customer service role
  • Ability to read, write, and communicate in multiple languages

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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