Server (Franchise) Ambassador

4 weeks ago


Myrtle Beach, South Carolina, United States Friendly's Full time
MEMORY MAKER MISSION

To deliver exceptional dining experiences for every guest through personalized service that will bring them back.

Key Responsibilities:
  • Welcome every guest to Friendly's, acknowledging new and returning guests differently.
  • Ensure timely delivery of drink orders and provide recommendations for appetizers and upgrades.
  • Enter orders into POS immediately and follow all BYOB steps completely.
  • Recommend desserts by pointing out specific products and use the menu as a visual aid.
  • Make each guest feel important and special, especially kids.
  • Look for ways to go above and beyond for guests and coworkers.
  • Own the entire dining experience and be the final quality control checkpoint.
  • Maintain impeccably neat uniforms, tables, and welcome areas.
  • Offer a sincere, personal welcome to every guest entering the restaurant.
  • Smile and make eye contact.
  • Anticipate guests' needs and react before they need to ask.
  • Create an emotional attachment to our restaurant by helping guests create great memories.
Requirements:

General Job Requirements:
  • Must read, write, and communicate in English as it relates to the job and to the safety regulations.
  • Must be able to perform all job functions safely.
  • Must participate in company orientation and training.
  • Must be able to follow instructions.
  • Must be able to work the scheduled / assigned times and required overtime for the position.
  • Must be able to use, or learn to use, the equipment and tools used to perform the job.
Specific Job Skills and Qualifications:
  • High School Diploma / GED preferred.
  • Food Service background / experience preferred.
  • Must have excellent people skills.
  • Must have basic math skills.
  • Must meet the company performance standards for the job.
  • Must be able to stand and walk for extended periods of time.
  • Must know safety information regarding all materials used within the scope of the work.

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