Server (Franchise) Ambassador
4 weeks ago
To deliver exceptional dining experiences for every guest through personalized service that will bring them back.
Key Responsibilities:
- Welcome every guest to Friendly's, acknowledging new and returning guests differently.
- Ensure timely delivery of drink orders and provide recommendations for appetizers and upgrades.
- Enter orders into POS immediately and follow all BYOB steps completely.
- Recommend desserts by pointing out specific products and use the menu as a visual aid.
- Make each guest feel important and special, especially kids.
- Look for ways to go above and beyond for guests and coworkers.
- Own the entire dining experience and be the final quality control checkpoint.
- Maintain impeccably neat uniforms, tables, and welcome areas.
- Offer a sincere, personal welcome to every guest entering the restaurant.
- Smile and make eye contact.
- Anticipate guests' needs and react before they need to ask.
- Create an emotional attachment to our restaurant by helping guests create great memories.
General Job Requirements:
- Must read, write, and communicate in English as it relates to the job and to the safety regulations.
- Must be able to perform all job functions safely.
- Must participate in company orientation and training.
- Must be able to follow instructions.
- Must be able to work the scheduled / assigned times and required overtime for the position.
- Must be able to use, or learn to use, the equipment and tools used to perform the job.
- High School Diploma / GED preferred.
- Food Service background / experience preferred.
- Must have excellent people skills.
- Must have basic math skills.
- Must meet the company performance standards for the job.
- Must be able to stand and walk for extended periods of time.
- Must know safety information regarding all materials used within the scope of the work.
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