Customer Service Representative

3 weeks ago


Yorktown Heights, New York, United States Matt Spector - State Farm Agent Full time
Job DescriptionJob DescriptionROLE SUMMARY:
As a Customer Service Representative with Matt Spector - State Farm Agent, you will deliver exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We are seeking a customer-focused and empathetic team member who can provide policy information, assist clients with policy changes, and process insurance claims. If you have strong communication and interpersonal skills, are detail-oriented, and able to multitask, we encourage you to apply.

RESPONSIBILITIES:
  • Provide policy information and answer customer inquiries.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.


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