Bilingual Customer Service Representative

1 day ago


Yorktown Heights, New York, United States Matt Spector - State Farm Agency Full time
Job Opportunity

Mat Spector - State Farm Agency is seeking a talented and caring professional to join our team as a Bilingual Customer Service Representative. This is an in-office position focused on providing exceptional customer service for a well-established State Farm Agent.

Responsibilities include:

  • Providing prompt and accurate customer service via phone and in-person.
  • Establishing and maintaining customer relationships.
  • Assisting customers with insurance inquiries, policy changes, and claims submissions.
  • Using a customer-focused approach to educate customers about insurance options.

As a valued member of our team, you will receive:

  • Competitive hourly pay and bonus opportunities.
  • Paid time off and vacation days.
  • Valuable experience and growth potential within our office.
  • 401K and life insurance benefits.

Requirements:

  • Bilingual (Spanish/English) proficiency.
  • Excellent communication and interpersonal skills.
  • Self-motivation and attention to detail.
  • Ability to work in a team environment and assess customer needs.
  • Property and Casualty insurance license (must be able to obtain).
  • Life and Health insurance license (must be able to obtain).

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.



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