Bilingual Customer Service Representative
1 day ago
Mat Spector - State Farm Agency is seeking a talented and caring professional to join our team as a Bilingual Customer Service Representative. This is an in-office position focused on providing exceptional customer service for a well-established State Farm Agent.
Responsibilities include:
- Providing prompt and accurate customer service via phone and in-person.
- Establishing and maintaining customer relationships.
- Assisting customers with insurance inquiries, policy changes, and claims submissions.
- Using a customer-focused approach to educate customers about insurance options.
As a valued member of our team, you will receive:
- Competitive hourly pay and bonus opportunities.
- Paid time off and vacation days.
- Valuable experience and growth potential within our office.
- 401K and life insurance benefits.
Requirements:
- Bilingual (Spanish/English) proficiency.
- Excellent communication and interpersonal skills.
- Self-motivation and attention to detail.
- Ability to work in a team environment and assess customer needs.
- Property and Casualty insurance license (must be able to obtain).
- Life and Health insurance license (must be able to obtain).
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
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