Patient Support Coordinator

2 weeks ago


Longview, Texas, United States Wellness Pointe Full time
Job Summary

We are seeking a highly motivated and detail-oriented Patient Support Representative to join our team at Wellness Pointe.

This role involves registering patients, collecting demographic and insurance information, and processing payments. The ideal candidate will have excellent communication skills, be able to work effectively under pressure, and possess superior organizational and problem-solving skills.

Key Responsibilities
  • Interview patients to obtain demographic and insurance information
  • Input patient registration information into the computer system and verify accuracy
  • Prepare required forms for signature by patients or family members
  • Collect co-pays and deposits, and issue receipts
  • Discuss financial arrangements with patients and/or family members
  • Communicate with medical/clinical personnel regarding patient access and reimbursement issues
Requirements
  • High School diploma or GED equivalent
  • Typically requires one (1) year experience in an office/administrative environment
  • Bilingual (English and Spanish) required
  • Valid Texas Driver's License, appropriate driving record, and auto liability insurance
  • Mental and physical health sufficient to meet the demands of the position
Preferred Qualifications
  • Demonstrated human relation and effective communication skills
  • Experience with EMR software
  • Energetic, forward-thinking, and creative individual with high ethical standards
About Wellness Pointe

Wellness Pointe is an Equal Opportunity Employer.



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