Medical Data Specialist
2 weeks ago
Establishment Labs is a pioneering medical device company that is revolutionizing the industry with its innovative portfolio of advanced technologies and wellness solutions. As the world's fastest-growing women's health company, we are committed to delivering high-quality products and services that meet the evolving needs of our customers.
Our state-of-the-art manufacturing facilities in Costa Rica are certified to the highest standards, and our products are approved for sale in over 85 countries. We are proud to be a leader in the Femtech industry and are committed to making a positive impact on the lives of women around the world.
About The RoleWe are seeking a highly skilled and experienced Customer Credentialing and Master Data Specialist to join our team. As a key member of our Customer Master team, you will be responsible for onboarding new customers, maintaining existing customer accounts, and verifying HCP licenses. You will work closely with our sales team and other stakeholders to ensure seamless customer experiences and accurate data management.
Your key responsibilities will include:
- Conducting customer onboarding and verification processes in a timely and accurate manner
- Maintaining accurate and up-to-date customer data in our SAP system
- Identifying and resolving customer discrepancies and issues
- Providing excellent customer service and support
- Collaborating with cross-functional teams to improve customer experiences and data management processes
To be successful in this role, you will need:
- Experience in Master Data Management and customer onboarding
- High level of accuracy and attention to detail
- Situational analysis and independent thinking
- Ability to analyze complex problems and situations
- Strong written and verbal communication and interpersonal skills
- Flexibility to work in a team setting or independently
- Strong ability to organize, multi-task, prioritize, and manage time effectively
- Ability to learn and adapt to new technologies and changing processes
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.
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