Customer Experience Associate

6 days ago

Williamsport, Pennsylvania, United States Joann Full time

Job Summary

We are seeking a highly skilled Inventory Coordinator to join our team at Joann. As an Inventory Coordinator, you will play a critical role in delivering a premium customer experience by inspiring creativity within our customers and making Joann their Happy Place

Key Responsibilities

  • Customer Experience
    • Provide exceptional customer service by greeting every customer and using the F.A.S.T. service model to meet their needs.
    • Engage in friendly conversation with customers about their projects while serving them at the cutting counter, cash register, and sales floor.
  • Inventory Management
    • Perform on-hand counts of physical inventory throughout the back room and sales floor to ensure all inventory is accounted for.
    • Receive and unload truck deliveries with close attention to detail and ensure freight is organized and undamaged.
    • Process freight received from trucks to ensure all merchandise is accounted for and ready to be sent to the sales floor when necessary.
    • Clean and organize the back room and maintain high standards in the cleanliness and quality of their work area.
    • Stock shelves accurately according to planogram while maintaining a high level of productivity and close attention to detail.
  • Merchandising and Sales
    • Consult with store management regarding inventory discrepancy and product flow issues to reduce shrink.
    • Merchandise product in a way that catches the customer's attention and promotes sales.
    • Complete POG setup and ensure accuracy of planograms throughout the store.
  • Team Collaboration
    • Work closely with store management to ensure that incoming freight has a strategic plan for movement onto the sales floor.
    • Communicate freight plan to other team members and promote whole store participation in the movement of freight.

Requirements

  • Education
    • High School Diploma or equivalent
  • Experience
    • 1+ years of experience in a customer-centric environment
    • 2-3+ years of retail experience preferred
  • Physical Requirements
    • Stand during an entire shift (other than normal break time)
    • Continuously walk around all areas of the store throughout shift
    • Read written instructions, reports, and other information on paper and computer screens
    • Orally communicate with customers and other team members on a consistent basis throughout their shift
    • Input data on computer keyboard and handheld units
    • Use 2-way radios (hear incoming messages and provide verbal response)
    • Push/pull merchandise with appropriate equipment (carts, bins, etc.) to and from backroom and sales floor
    • Lift, place, and arrange items on shelves and racks
    • Bend down and reach above head
    • Climb and descend ladder
    • Individually lift up to 49 pounds, and group lift up to 97 pounds

Availability

Part-time status requires availability that meets the needs of the store. Part-time Team Members are generally scheduled to work less than an average of 28 hours per week in a measurement period, as defined by Joann and are not guaranteed any particular number of hours per week. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Hours are scheduled according to the needs of the store and the team member's availability. Relocation may be required for career progression.

Full-time status requires open availability and ability to work at least an average of 36 hours per week over the course of a year. Open availability is defined as the ability to work any and all hours required without restrictions as to the time of day or day of week, including, but not limited to, days, evenings, weekends, overnight shifts, and holidays. Team Members meeting these requirements are eligible for benefits within the Company's full-time benefits program. Hours are scheduled according to the needs of the store and the team member's availability. Relocation may be required for career progression.

  • Customer Experience Representative

    2 days ago

    Williamsport, Pennsylvania, United States WEIS LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate at WEIS LLC. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store...

  • Cash Office Associate

    4 days ago

    Williamsport, Pennsylvania, United States Weis Markets Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Cash Office Associate to join our team at Weis Markets. As a Cash Office Associate, you will be responsible for providing exceptional customer service, maintaining accurate financial records, and ensuring the smooth operation of our store.Key ResponsibilitiesCustomer Service: Greet customers,...

  • Meat Sales Associate

    6 days ago

    Williamsport, Pennsylvania, United States WEIS LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Meat Sales Associate to join our team at WEIS LLC. As a key member of our meat department, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring a seamless shopping experience for our customers.Key...

  • Produce Sales Associate

    2 days ago

    Williamsport, Pennsylvania, United States WEIS LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Produce Sales Associate to join our team at WEIS LLC. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring that our produce department is well-stocked and appealing to meet...

  • Retail Sales Associate

    4 days ago

    Williamsport, Pennsylvania, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at TJ Maxx. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.Key...

  • Part Time Merchandise Associate

    4 days ago

    Williamsport, Pennsylvania, United States TJ Maxx Full time

    Job Summary:We are seeking a highly motivated and customer-focused Part Time Merchandise Associate to join our team at TJ Maxx. As a key member of our sales floor team, you will be responsible for delivering a world-class customer experience, maintaining a clean and organized store environment, and adhering to all operational, merchandise, and loss...

  • Part-Time Sales Associate

    4 days ago

    Williamsport, Pennsylvania, United States Aldi Inc. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Part-Time Sales Associate to join our team at Aldi Inc. As a Part-Time Sales Associate, you will be responsible for providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service: Provide prompt and...

  • Sales Associate

    6 days ago

    Williamsport, Pennsylvania, United States WEIS LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at WEIS LLC. As a Sales Associate - Beer and Wine, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service: Greet customers,...

  • Retail Associate

    2 weeks ago

    Williamsport, Pennsylvania, United States The Salvation Army Eastern Territory Full time

    Retail Associate - The Salvation Army Eastern TerritoryWork Schedule: Part-Time - 21 hours weeklyKey Responsibilities:Maintain cleanliness by vacuuming, mopping, dusting, and sanitizing restroomsManage cash transactions, welcome patrons, and assist with merchandise processingPromote safety by adhering to proper lifting protocols and keeping sales pathways...

  • Retail Sales Associate

    4 days ago

    Williamsport, Pennsylvania, United States KWIK FILL Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at KWIK FILL. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service: Greet all customers...

  • Retail Sales Associate

    5 days ago

    Williamsport, Pennsylvania, United States United Refining Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at United Refining. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesCustomer Service: Greet...

  • Seasonal Museum Support Associate

    2 weeks ago

    Williamsport, Pennsylvania, United States Little League Baseball, Incorporated Full time

    Position OverviewPart-Time Seasonal Museum AssociateAre you passionate about history, possess strong communication abilities, and enjoy engaging with the public? Perhaps you are a college student majoring in History seeking a seasonal part-time opportunity?If this resonates with you, this role may be an excellent fit.The World of Little League Peter J....

  • Seasonal Museum Support Associate

    1 week ago

    Williamsport, Pennsylvania, United States Little League Baseball, Incorporated Full time

    Job OverviewPosition: Part-Time Seasonal Museum AssociateAre you passionate about history and possess strong communication abilities? Do you enjoy engaging with the public and sharing knowledge?If you answered yes, this opportunity may be a great fit for you.The World of Little League Peter J. McGovern Museum and Official Store is seeking a dedicated...

  • Customer Service Representative

    4 days ago

    Williamsport, Pennsylvania, United States The GIANT Full time

    About The GIANT CompanyWe are a leading retail company committed to making our stores and facilities better every day for our team members, customers, and communities. Our secret recipe for success is built on putting our customers first, doing what's right, winning together, and making ideas happen.Job SummaryWe are seeking a highly motivated and...

  • RF/Wireless Engineer Associate

    7 days ago

    Williamsport, Pennsylvania, United States Stellant Systems Full time

    Job SummaryWe are seeking a highly skilled RF/Wireless Engineer Associate to join our team at Stellant Systems. As a key member of our engineering team, you will be responsible for designing, developing, and testing microwave products and manufacturing equipment.Key ResponsibilitiesParticipate in the detailed design of hardware, software, or processes...

  • Associate Football Coach

    2 weeks ago

    Williamsport, Pennsylvania, United States Lycoming College Full time

    Position Overview: Associate Football Coach at Lycoming CollegeAs an Associate Football Coach at Lycoming College, you will play a vital role in guiding student-athletes, preparing them for competitive matches, and inspiring them to achieve their seasonal objectives in alignment with our athletic program's ethos. Your responsibilities will encompass aiding...

  • Client Services Associate

    2 weeks ago

    Williamsport, Pennsylvania, United States Service 1st Federal Credit Union Full time

    Position OverviewEmployment Type: Full Time - 40 Hours Per WeekAvailability: Monday through Saturday RequiredRole Summary: The primary function of a Client Services Associate is to assist members in achieving their everyday financial objectives while providing exceptional service. This role involves executing standard account transactions, promoting various...

  • Customer Service and Sales Professional

    6 days ago

    Williamsport, Pennsylvania, United States AC Cruz - State Farm Agent Full time

    Job OverviewAs a key member of our team at AC Cruz - State Farm Agent, we are seeking a highly motivated and customer-focused individual to join us as an Account Representative. This is an exciting opportunity for a professional who is passionate about delivering exceptional customer experiences and driving business growth through value-based...

  • Associate Director of Recruitment

    3 days ago

    Williamsport, Pennsylvania, United States Pennsylvania College of Technology Full time

    Job SummaryThe Associate Director of Recruitment is a key member of the Admissions team at Pennsylvania College of Technology, responsible for developing and executing strategic recruitment plans to meet enrollment goals. This role requires a strong leader who can motivate and supervise a team of Regional Admissions Recruiters, while also assisting the...

  • Merchandise Inventory Associate

    2 weeks ago

    Williamsport, Pennsylvania, United States Joann Full time

    Inventory Coordinator at JOANNThe Inventory Coordinator at JOANN is essential in providing an exceptional customer experience by fostering creativity and ensuring JOANN remains the customers' preferred destination. This role focuses on enhancing sales through extensive product knowledge, innovative display techniques, and precise inventory oversight.Key...