Customer Care Associate

2 weeks ago


Youngstown, Ohio, United States Modwash Full time

Customer Service Representative - Entry Level

We are seeking a committed Customer Service Representative to enhance our operations. As an essential part of our workforce, you will be instrumental in guaranteeing that every guest enjoys a remarkable experience at our facility. Your duties will encompass informing guests about the benefits of our memberships, assisting them throughout the wash process, and ensuring the cleanliness and appearance of the site.

  • Deliver outstanding customer service to all visitors
  • Support both colleagues and customers efficiently
  • Educate customers on the advantages of our membership options
  • Guide customers through the wash experience
  • Strive to surpass service targets and aid in achieving sales objectives
  • Maintain the facility's cleanliness and uphold company standards

Requirements:

  • High school diploma or equivalent
  • Previous experience in customer service, retail, production, or the car wash sector is advantageous
  • Excellent interpersonal skills
  • Enthusiastic attitude and high energy
  • Capability to work outdoors in varying weather conditions and adhere to a flexible schedule

Additional Information:

  • Education: High school diploma or equivalent
  • Experience: Customer service, retail sales associate, or production associate preferred
  • Physical Demands: Ability to lift up to 25 pounds, respond quickly to sounds, navigate different terrains, safely climb ladders, and work in extreme weather conditions
  • Pay Type: Hourly
  • Hiring Rate: $11.00


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