Technical Solutions Specialist

3 days ago


Bellevue, Washington, United States Salesforce Full time
Job Overview

Salesforce is seeking a Technical Support Engineer to join our team in Bellevue, WA. This role will involve coordinating and resolving critical technical issues, leading the end-to-end customer experience, and providing peer mentorship to team members.

Key Responsibilities
  • Coordinate and resolve critical technical issues in a timely and efficient manner
  • Lead the complete end-to-end customer experience
  • Research, document, and prioritize customer issues using internal tools and escalation teams
  • Develop and maintain technical expertise in assigned areas of product functionality
  • Provide peer mentorship to team members through a Swarming framework
Requirements
  • Masters degree in Computer Science, Technology Management, or a related quantitative discipline
  • 1 year of experience in the job offered or in any occupation in a related field
Special Skills
  • AzureDevops
  • Log rocket
  • Swagger
  • SDLC
  • JIRA
  • IT Business Analysis
  • KPIs
  • Salesforce Admin
  • Scrum Master
  • Splunk
Compensation

The estimated salary for this role is $113,797 - $116,000 per annum, depending on location and experience.



  • Bellevue, Washington, United States Akraya Full time

    Technical Solutions Expert PositionWe are looking for a highly skilled Technical Solutions Expert to join our team. In this role, you will be responsible for providing expert-level technical support and resolution for escalations related to our cloud services and edge device fleets.About the RoleThis role involves a blend of troubleshooting, creative...


  • Bellevue, Washington, United States T-Mobile Full time

    About the RoleWe're looking for a skilled Cloud Computing Systems Engineer to join our team. As a key member of our End User Computing team, you will be responsible for designing, validating, and deploying technical solutions to maintain, enhance, and evolve our environment.Key Responsibilities:Design and develop technical solutions to meet business...


  • Bellevue, Washington, United States META Full time

    Company OverviewMeta believes open source AI is the path forward. As a pioneer in this field, we are committed to developing and releasing advanced models that benefit society as a whole. Our goal is to empower partners and customers to leverage our technology and drive innovation.Salary$210,000/year to $285,000/year + bonus + equity + benefitsAbout the...


  • Bellevue, Washington, United States Amazon Full time

    Amazon Physical Stores Retail Integration Team is looking for a Technical Solutions Engineer to revolutionize the way the world shops.OverviewWe are responsible for launching and setup of retail services with game-changing technology like Amazon Go's Just Walk Out feature. Our approach is entrepreneurial, challenging you to invent, create and solve problems...


  • Bellevue, Washington, United States Insight Global Full time

    Job Title: Technical Solutions Expert">Job Description:">We are seeking a highly skilled Technical Solutions Expert to join our team at Insight Global. As a key member of our development team, you will be responsible for designing, developing, and deploying software applications using Java and Spring Boot.">About the Role:">This position requires strong...


  • Bellevue, Washington, United States Meriton, LLC. Full time

    About the RoleThe IT Specialist II plays a critical part in ensuring seamless computer, software, and network operation for end-users across all business units. This role involves providing top-notch technical support, training, and access management as needed. Key responsibilities include building, deploying, maintaining, and tracking IT equipment, as well...


  • Bellevue, Washington, United States Walmart Full time

    About WalmartWe are a leading multinational retail corporation with a strong presence globally.Salary InformationThe estimated annual salary for this role is $120,000 - $160,000 based on national averages and industry standards.Job DescriptionAs a Senior Technical Solutions Developer at Walmart, you will be responsible for the development and deployment of...


  • Bellevue, Washington, United States META Full time

    Meta: A Leader in Open Source AIAt Meta, we believe open source AI is the future. As a result, we're developing and releasing advanced models while helping partners leverage our technology. We're seeking an experienced Partner Engineer to join our team, focusing on enabling strategic direct partners to succeed with our products and...


  • Bellevue, Washington, United States T-Mobile Full time

    Position OverviewAs an Enterprise Solutions Specialist at T-Mobile, you will play a critical role in developing comprehensive work products documenting requirements for existing and new applications. You will work closely with stakeholders to gather and analyze requirements, providing technical assistance in identifying, evaluating, and developing systems...


  • Bellevue, Washington, United States Blueprint Consulting Services Full time

    At Blueprint Consulting Services, we're building cutting-edge technology solutions that unlock value from existing assets. We're looking for a skilled Technical Program Management Specialist to join our team.About the RoleWe're seeking a seasoned professional with experience in release management, project coordination, and technical writing. As a Technical...


  • Bellevue, Washington, United States Disability Solutions Full time

    Role OverviewThe Software Solutions Architect Lead plays a crucial role in designing, implementing, and deploying software solutions that meet customer requirements and scale easily. They work with a team of software engineers, network, and systems engineers to remove limitations of traditional networking solutions and support deployment in highly available...


  • Bellevue, Washington, United States Flexport Full time

    About the RoleWe're seeking a highly skilled Technical Lead to join our Shipping Solutions Team. As a key member of this team, you will be responsible for designing and implementing scalable frontend experiences for customers using Flexport's emerging Booking Management and Order Management systems.Your Key ResponsibilitiesWork closely with product managers,...


  • Bellevue, Washington, United States Amazon Full time

    At Amazon, we're setting the standard for Trust Customer Experience across all devices and services that our company offers to customers. Our goal is to drive solutions that require technology, process, and operations to foster customer trust in world-class AI-driven products.This role involves driving solutions that have high degrees of ambiguity, requiring...


  • Bellevue, Washington, United States Meta Platforms, Inc. Full time

    Job Details:META PLATFORMS, INC. is seeking a Software Solutions Specialist to join our team in Bellevue, Washington. As a Software Solutions Specialist, you will design, develop, and test software solutions for large-scale distributed systems.Key Responsibilities:Develop a strong understanding of relevant product area, codebase, and/or systems.Demonstrate...


  • Bellevue, Washington, United States Prowess Consulting Full time

    Prowess Consulting, a Minority/Women-owned Business Enterprise (WMBE) in Washington, is seeking a skilled Technical Compliance Specialist to join our team.As a Technical Compliance Specialist at Prowess Consulting, you will play a key role in driving compliance initiatives across engineering teams. This full-time position requires on-site work 2-3 days a...


  • Bellevue, Washington, United States Salesforce Inc Full time

    At Salesforce Inc., we are seeking a skilled Technical Support Specialist to join our team in Bellevue, WA. As a key member of our support team, you will play a crucial role in resolving technical issues and ensuring timely problem-solving.The ideal candidate will possess a Master's degree in Computer Science or a related field and have at least one year of...


  • Bellevue, Washington, United States Futran Tech Solutions Pvt. Ltd. Full time

    Company OverviewFutran Tech Solutions Pvt. Ltd. is a leading provider of data engineering and big data technology solutions. We are committed to delivering high-quality services to our clients and providing opportunities for career growth and professional development to our employees.Job SummaryWe are seeking an experienced Senior Specialist to join our team...


  • Bellevue, Washington, United States Disability Solutions Full time

    Job OverviewWe are seeking a seasoned Senior Technical Architect to lead the development of network and service architectures at Disability Solutions. This role will focus on designing, implementing, and evolving technical solutions to drive business growth and innovation.


  • Bellevue, Washington, United States Cognitiv Corp Full time

    Cognitiv Corp is seeking a highly motivated Cloud-Based Solutions Specialist to join its fast-growing team. As a Cloud-Based Solutions Specialist, you will be responsible for designing, developing, and implementing cloud-based solutions using enterprise cloud providers such as AWS, GCP, or Azure. With your expertise in cloud computing and back-end services...


  • Bellevue, Washington, United States Northwest Bank Full time

    About the OpportunityThe Application Solutions Specialist will design and develop applications and solutions using Visual Studio, .NET platform, and SQL server. The ideal candidate will have 8 years of relevant work experience and a Master's degree in Computer Science or related field.Key ResponsibilitiesDesign and develop applications and solutions using...