Shift Lead

13 hours ago


Saint Charles, Missouri, United States Bar Louie Full time

Position Overview

As a Shift Leader at Bar Louie, your primary focus is delivering exceptional guest experiences. You possess a natural ability to connect with people and provide personalized service. Your style is approachable yet professional, and you excel at adapting to different situations. You're a quick learner, able to grasp the intricacies of our menu and cocktail offerings, and you're not afraid to think on your feet. Your goal is to create a memorable experience for our guests, and you take pride in your work. You're a team player who leads by example and empowers your colleagues to do the same.

Key Responsibilities

  • Develop and execute daily/weekly work plans to meet sales goals and guest engagement targets.
  • Model guest service standards, delivering exceptional service during all operating hours, and develop your team members' product knowledge.
  • Ensure proper execution of food safety standards and cleaning routines.
  • Validate and follow up on daily checklists and routines.
  • Lead team onboarding and learning, closing knowledge and skill gaps through training and experiences.
  • Establish clear goals and expectations, holding team members accountable to these standards.
  • Demonstrate a culture of ethical conduct, safety, and compliance, leading your team to work in the same way and holding others accountable to this commitment.
  • Address store needs, including emergency situations, regulatory visits, and other critical issues.
  • Perform other duties as needed to support business objectives.

Requirements

  • High school diploma or equivalent.
  • Must be at least 21 years of age or older.
  • Previous restaurant experience preferred but not required.
  • Strong interest and knowledge of the food service industry.
  • Lead and hold others accountable.
  • Manage workload and prioritize tasks independently.
  • Welcoming and helpful attitude.
  • Effective communication skills.

Physical Requirements

When working at a gastrobar location, Team Members must be able to perform the duties of that location. These requirements may include lifting up to 10 pounds constantly and up to 50 pounds as required, lifting from floor to shoulder constantly and overhead infrequently, twisting and reaching frequently, grasping objects to move or manipulate constantly, working in alternatively hot or cold environments for extended periods, and frequent hand washing and sanitation.



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