Shift Lead, Front of House

2 weeks ago


Saint Peters, Missouri, United States Hi-Pointe Drive-In Full time
Job Summary

We are seeking a highly motivated and organized Shift Lead to join our team at Hi-Pointe Drive-In. As a Shift Lead, you will be responsible for ensuring the smooth operation of our front-of-house team, providing exceptional customer service, and maintaining a clean and welcoming environment.

Key Responsibilities
  • Lead and manage a team of front-of-house staff, providing guidance and support as needed.
  • Ensure excellent customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Maintain a clean and organized store, adhering to our high standards of cleanliness and presentation.
  • Manage cash handling and inventory, ensuring accurate records and minimizing losses.
  • Collaborate with the management team to achieve sales goals and improve customer satisfaction.
Requirements
  • Previous experience in a restaurant or food service environment, preferably in a leadership role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with a diverse team.
  • Strong organizational and time management skills, with the ability to multitask and prioritize tasks.
  • Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
Perks of the Job
  • Competitive hourly rate and opportunities for advancement.
  • Flexible scheduling and opportunities for professional growth and development.
  • A fun and dynamic work environment, with a focus on teamwork and customer satisfaction.


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