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Concierge Club Level Attendant

2 months ago

Burnsville, Minnesota, United States Marriott International, Inc Full time
Job Summary

We are seeking a highly skilled and attentive Concierge Club Level Attendant to join our team at JW Marriott Minneapolis Mall of America. As a key member of our Rooms & Guest Services Operations team, you will be responsible for providing exceptional service to our guests in the club lounge, ensuring their comfort and satisfaction throughout their stay.

Key Responsibilities
  • Monitor club lounge seating availability, service, safety, and wellbeing of guests
  • Maintain cleanliness and condition of bar, bar unit, tables, and other tools
  • Prepare and serve hot, cold, and/or alcoholic beverages
  • Stock ice, glassware, and supplies
  • Anticipate and communicate replenishment needs promptly
  • Wash dishes and serving utensils as needed
  • Complete opening and closing duties
  • Requisition all necessary supplies, transporting supplies from storeroom to bar set-up area as required
  • Secure liquors, beers, wines, coolers, cabinets, and storage areas
  • Document pertinent information in department logbook
  • Forecast additional meal requirements and communicate special requests to the kitchen
Requirements
  • High school diploma or equivalent
  • No related work experience required
  • No supervisory experience required
  • None
About Marriott International

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are proud to welcome you to explore a career with Marriott International. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world.

We believe our associates come first. Because if you're happy, our guests will be happy. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.

We create opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being.

Treating guests exceptionally starts with the way we take care of our associates. That's The JW TreatmentTM.