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Customer Service Representative

2 months ago

Valencia, California, United States HB Leisure Full time
{"title": "Customer Service Assistant", "description": "Unlock a World of Opportunities

At HB Leisure, we're not just looking for employees - we're looking for passionate individuals who share our vision of delivering exceptional customer experiences in the leisure industry.

As a Customer Service Assistant (Games Host), you'll be responsible for running our skill games while providing top-notch customer service to our guests. Your goal will be to ensure that every guest has an unforgettable experience, and we're committed to supporting you every step of the way.

What You'll Do:
  • Operate our skill games with precision and enthusiasm.
  • Deliver exceptional customer service, responding to guest inquiries and resolving any issues that may arise.
  • Maintain the cleanliness and appearance of our games units and surrounding areas.
  • Follow park policies and procedures, including those related to safety and emergency situations.
  • Visual merchandising of stock to increase interest and excitement, and maintain inventory of prizes.
What We Offer:
  • Competitive rates of pay.
  • Daily Bonus Scheme.
  • Great career possibilities, including opportunities to travel the globe and work in some of the world's most amazing locations.
Requirements:
  • Ability to work and interact with people from diverse backgrounds.
  • Good judgment and commitment to safety.
  • Energetic and enthusiastic personality.
  • Availability to include weekdays, weekends, evenings, and holidays.
  • Great customer service, communication skills, and a positive, outgoing personality.
  • Honest, reliable, and a responsible individual with a strong work ethic.
  • Able to offer good availability on weekdays and weekends (including bank holidays).
  • Be able to follow instructions and comply with all company standards.
  • Have reliable transportation.

We're an equal opportunity employer, committed to creating an inclusive environment for all employees. We celebrate diversity and do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status, or any other legally protected status.

", "lang_code": "en-US"}