Parking Operations Coordinator

4 days ago


Jacksonville, Florida, United States SP Plus Corporation Full time
About the Role:
As a Customer Service Representative at SP Plus Corporation, you will play a critical role in ensuring that our customers receive exceptional service. You will be responsible for interacting with customers in a friendly and professional manner, providing assistance with parking services, and facilitating the expedient flow of traffic through the facility. The Salary Range for this position is estimated to be around $30,000 - $40,000 per year, depending on experience and qualifications. In addition to your salary, you will also receive benefits such as health insurance, paid time off, and opportunities for career growth and development.

The Responsibilities of this role include:
  • Assisting customers with making payments to automated revenue control equipment
  • Helping customers with parking services and facilitating the flow of traffic
  • Leading programs to improve client and customer satisfaction
  • Assisting with the management of day-to-day activities at the assigned location
  • Monitoring parkers in pay-in lanes
  • Interacting with customers in a friendly and professional manner
  • Providing assistance to customers who have forgotten where they parked their vehicles

Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education Required: High School Diploma or an equivalent combination of experience and education. Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology.

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