International Support Coordinator

6 days ago


Jacksonville, Florida, United States GOAUPAIR OPERATIONS LLC Full time

About the Job:

We are seeking a highly motivated and organized individual to join our team as an International Support Coordinator in Jacksonville, FL. As an International Support Coordinator, you will be responsible for providing support to Host Families and Au Pairs in your area.

About the Opportunity:

This is a part-time position, approximately 1.4 hours per week, with full-time potential as the number of families and Au Pairs you represent grows. You will work from home and make your own schedule while adhering to timely requirements of Au Pair program regulations.

About the Compensation:

Your compensation is organized into tiers based on the total number of active families in your service area. For an area of this size, you can expect to earn up to $4,500 per year if you're able to grow your cluster to at least 5 families. If you're able to grow your cluster to 11 families, your estimated yearly compensation is $9,300.

About the Responsibilities:

Your primary duties include:

  • Providing information and supporting families during the matching process
  • Explaining regulations, policies, and rules to Host Families & Au Pairs
  • Conducting in-home family interviews/site visits to confirm families understand the program regulations and can host an Au Pair in their home
  • Conducting in-home orientations upon arrival of a new Au Pair
  • Conducting monthly phone and in-person communications with families and Au Pairs
  • Organizing frequent in-person 'cultural events' in local area for Au Pairs
  • Working with headquarters staff as a team to support families and Au Pairs
  • Developing personal relationships with families and Au Pairs and maintaining high-quality communication
  • Executing marketing initiatives coordinated with headquarters
  • Assisting during crisis and conflict situations quickly and professionally

About the Requirements:

To be successful in this role, you must have:

  • Excellent communication and people skills
  • Strong attention to detail
  • High energy, enthusiasm, and motivation
  • Access to a home computer/laptop
  • Access to internet & car
  • Interest in international exchange and education


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