Senior Systems Engineer

5 days ago

Reading, Pennsylvania, United States Stratix Systems Full time
Job Title: Level III Systems Administrator

We are seeking an experienced IT professional to join our team as a Level III Systems Administrator. As a key member of our technical team, you will be responsible for providing on-site and remote support for our clients in the Greater Berks and surrounding regions.

Key Responsibilities:
  • Troubleshoot and resolve escalated incidents using RMM tools
  • Make large infrastructure changes, including Group Policy, Microsoft 365, VMware, Hyper-V, AWS, Azure, networks, and firewalls
  • Lead the Incident Management team with Priority 1 and Priority 2 incidents
  • Resolve end-user related escalations from Level 1 and Level 2 Service Desk teams
  • Create or modify technical documentation to assist Level 2 or lower with more efficient resolutions
  • Assist with onsite incidents and implementations when required
  • Participate in weekly on-call rotation to resolve Priority 1 or Priority 2 incidents outside of business hours
  • Manage a daily queue of incidents and requests within our PSA system while meeting Service Level Agreement (SLA) requirements
  • Promote growth by mentoring and coaching lower-level support staff
Requirements:
  • 2-3 years of experience managing and troubleshooting Microsoft Windows Server operating systems and included services
  • 2-3 years of experience troubleshooting and/or managing Microsoft 365 services
  • 1-2 years of experience troubleshooting and/or managing physical server infrastructure
  • 1-2 years of experience troubleshooting virtualization platforms, including VMware and Microsoft Hyper-V
  • Moderate understanding of networking services and protocols, including TCP/IP, DNS, DHCP, vLANs, and VPNs
  • 1-3 years of experience managing Sonicwall firewalls
  • 1-2 years of experience troubleshooting macOS devices
  • 2-3 years of experience troubleshooting end-user related hardware, including Windows 10/11 workstations, thin clients, VoIP phones, mobile devices, and network print environments
  • Excellent communication skills and ability to provide detailed updates to clients regarding incidents and/or requests
  • College or IT trade school degree is preferred
  • Prior Managed Services experience is preferred
Additional Experience Helpful but Not Required:
  • AZ-800 or equivalent Certification
  • 1-2 years of experience managing Datto BDR appliances
  • 1-2 years of experience managing Cisco Umbrella (Web Security)
  • 1-2 years of experience managing Proofpoint (Email Security)
  • 1-2 years of managing endpoints and policies within Crowdstrike
  • ConnectWise MSP Suite (Manage, Automate, ScreenConnect) experience
  • 1-2 years of troubleshooting or managing Line of Business applications software

Stratix Systems is an equal-opportunity employer. For more information, please visit our website.

  • Senior Systems Engineer

    2 weeks ago

    Reading, Pennsylvania, United States Stratix Systems Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Systems Engineer to join our team at Stratix Systems. As a key member of our IT team, you will be responsible for providing on-site and remote support for our clients, ensuring the smooth operation of their technology infrastructure.Key ResponsibilitiesTroubleshooting and Resolution:...

  • Senior Systems Engineer

    1 week ago

    Reading, Pennsylvania, United States Stratix Systems Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Systems Engineer to join our team at Stratix Systems. As a key member of our IT team, you will be responsible for providing on-site and remote support for our clients, ensuring the smooth operation of their technology infrastructure.Key ResponsibilitiesTroubleshooting and Resolution:...

  • Senior Robotics Systems Engineer

    6 days ago

    Reading, Pennsylvania, United States Amazon Full time

    About the RoleWe are seeking a highly skilled and motivated Senior Robotics Systems Engineer to join our team at Amazon. As a key member of our robotics team, you will be responsible for designing and developing controls for robotics systems and industrial automation equipment.Key ResponsibilitiesDesign and develop system controls architecture, including...

  • Senior Electrical System Engineer

    6 days ago

    Reading, Pennsylvania, United States Teradyne Full time

    About the RoleWe are seeking a highly skilled Senior Electrical System Engineer to join our team at Teradyne. As a key member of our engineering team, you will be responsible for designing and developing innovative electrical systems for our next-generation test platforms.Key ResponsibilitiesDevelop power distribution solutions and safety circuitry for...

  • Senior Civil Engineering Specialist

    3 weeks ago

    Reading, Pennsylvania, United States Systems Design Engineering, Inc. Full time

    Systems Design Engineering, Inc. is a prominent engineering consultancy focused on delivering innovative and sustainable solutions in the fields of municipal engineering, land development, stormwater management, and water/wastewater engineering. We are seeking to enhance our team with a Senior Civil Engineering Specialist who is committed to making a...

  • Electromechanical Systems Engineer

    2 weeks ago

    Reading, Pennsylvania, United States Apex Systems Full time

    Job DescriptionJob Title: Electromechanical Systems EngineerJob Summary:We are seeking an experienced Electromechanical Systems Engineer to join our team at Apex Systems. As an Electromechanical Systems Engineer, you will be responsible for designing, developing, and implementing electromechanical systems for our clients.Key Responsibilities:Design and...

  • Electromechanical Systems Engineer

    1 week ago

    Reading, Pennsylvania, United States Apex Systems Full time

    Electromechanical Engineer OpportunityApex Systems is a leading technology services company that delivers innovative solutions to clients worldwide. We are seeking an experienced Electromechanical Engineer to join our team.Job SummaryWe are looking for a skilled Electromechanical Engineer to support the development and implementation of electromechanical...

  • Senior Systems Engineer

    1 week ago

    Reading, Pennsylvania, United States Stratix Systems Full time

    Job Title: Level III Systems AdministratorWe are seeking an experienced IT professional to join our team as a Level III Systems Administrator. As a key member of our technical team, you will be responsible for providing on-site and remote support for our clients in the Greater Berks and surrounding regions.Key Responsibilities:Troubleshoot and resolve...

  • Senior Systems Instrumentation Engineer

    4 weeks ago

    Reading, Pennsylvania, United States Teradyne Full time

    Company OverviewAt Teradyne, we are recognized as global leaders in test and automation solutions, driving the advancement of next-generation technologies through innovative approaches. Our sophisticated testing technologies ensure that every electronic device functions correctly from the outset, enhancing reliability across various applications.Our...

  • Senior Systems Engineer

    7 days ago

    Reading, Pennsylvania, United States Stratix Systems Full time

    Job Title: Level III Systems AdministratorWe are seeking an experienced IT professional to join our team as a Level III Systems Administrator. As a key member of our technical team, you will be responsible for providing on-site and remote support for our clients in the Greater Berks and surrounding regions.Key Responsibilities:Troubleshoot and resolve...

  • Senior Systems Administrator

    3 weeks ago

    Reading, Pennsylvania, United States Stratix Systems Full time

    Senior Systems AdministratorStratix Systems is a dynamic and expanding organization offering comprehensive IT consulting solutions tailored for small to medium-sized enterprises. We present an intriguing opportunity for a seasoned IT professional to deliver both onsite and remote assistance in various regions.The Senior Systems Administrator will be...

  • Senior Systems Administrator

    4 weeks ago

    Reading, Pennsylvania, United States Stratix Systems Full time

    Senior Systems AdministratorStratix Systems is a dynamic and expanding organization that offers a comprehensive suite of IT consulting services tailored for small to medium-sized enterprises. We present an exceptional opportunity for a seasoned IT professional to deliver both onsite and remote assistance in various regions.The Senior Systems Administrator...

  • Senior Systems Administrator

    4 weeks ago

    Reading, Pennsylvania, United States Stratix Systems Full time

    Senior Systems AdministratorStratix Systems is a dynamic and expanding organization offering comprehensive IT consulting solutions tailored for small to medium-sized enterprises. We present an exciting opportunity for a seasoned IT professional to deliver both onsite and remote assistance in various regions.The Senior Systems Administrator will be...

  • Senior Systems Hardware Development Engineer

    6 days ago

    Reading, Pennsylvania, United States Amazon Full time

    About the RoleWe are seeking a highly skilled Senior Systems Hardware Development Engineer to join our team at Amazon. As a key member of our Hardware Development team, you will be responsible for designing and developing cutting-edge hardware systems that meet the needs of our customers.Key ResponsibilitiesCollaborate with cross-functional teams to define...

  • Senior Systems Administrator

    3 weeks ago

    Reading, Pennsylvania, United States Stratix Systems Full time

    Senior Systems AdministratorStratix Systems is a dynamic and expanding organization that offers a comprehensive suite of IT consulting services tailored for small to medium-sized enterprises. We present an exceptional opportunity for a seasoned IT professional to deliver both onsite and remote assistance in various regions.The Senior Systems Administrator...

  • Senior Systems Administrator

    4 weeks ago

    Reading, Pennsylvania, United States Stratix Systems Full time

    Senior Systems AdministratorStratix Systems is a dynamic and expanding organization that delivers comprehensive IT consulting solutions tailored for small to medium-sized enterprises. We are seeking a seasoned IT professional to provide both onsite and remote assistance in various regions.The Senior Systems Administrator will be responsible for delivering...

  • Senior Systems Administrator

    3 weeks ago

    Reading, Pennsylvania, United States Stratix Systems Full time

    Senior Systems AdministratorStratix Systems is a dynamic and expanding organization offering comprehensive IT consulting solutions tailored for small to medium-sized enterprises. We present an exciting opportunity for a seasoned IT professional to deliver both onsite and remote assistance in various regions.The Senior Systems Administrator will be...

  • Mechanical and Electrical Systems Engineer

    4 weeks ago

    Reading, Pennsylvania, United States Apex Systems Full time

    Apex Systems is a premier technology services organization that leverages industry expertise to provide solutions that realize our clients' digital aspirations. Apex is currently seeking an Electromechanical Engineer. Interested candidates are encouraged to submit their updated resumes.Position Overview:Title:Electromechanical EngineerWork...

  • Mechanical and Electrical Systems Engineer

    4 weeks ago

    Reading, Pennsylvania, United States Apex Systems Full time

    Apex Systems is a premier technology services firm that leverages industry expertise to provide solutions that align with our clients' digital aspirations. We are currently seeking a Electromechanical Engineer. Interested candidates are encouraged to submit their updated resumes. Here are the details: Position: Electromechanical Engineer Location:...

  • Senior Mechanical Engineer

    1 week ago

    Reading, Pennsylvania, United States Sargent & Lundy Full time

    About the RoleThis is a senior-level mechanical engineering position that offers a unique blend of challenging responsibilities and opportunities for growth. As a key member of our Nuclear Power Group, you will be involved in the design, analysis, and licensing of mechanical and nuclear systems and components for nuclear power plants.Key...