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Administrative Healthcare Assistant
2 months ago
Company Overview: Express Employment Professionals of Mount Vernon is collaborating with a specialized clinic focused on spinal health and scoliosis treatment. We are looking for a dedicated Front Desk and Clinic Assistant to enhance our patient care team.
Role Overview: As a Front Desk and Clinic Assistant, you will be pivotal in shaping the patient experience. Your role will encompass both administrative and clinical responsibilities, directly contributing to the well-being of our patients.
Key Responsibilities:
- Welcome patients, visitors, and staff with a friendly demeanor.
- Manage appointment scheduling and confirmations to optimize clinic workflow.
- Ensure patient records are meticulously maintained and updated.
- Assist patients in completing necessary documentation.
- Address billing and insurance inquiries, process payments, and maintain financial documentation.
- Handle phone calls and email inquiries with professionalism and efficiency.
- Keep waiting areas and examination rooms clean and organized.
- Work collaboratively with the clinical team to facilitate smooth patient transitions.
- Perform additional administrative duties as directed by clinic management.
Qualifications for Success:
- Strong communication skills, particularly via text and email.
- Ability to multitask effectively while engaging on the phone.
- Active listening skills to assist patients promptly during busy periods.
- Capable of maintaining a positive interaction with patients and supporting the clinic's mission.
Compensation: $18.00 per hour
Work Schedule: 28-32 hours per week, varying based on patient needs and training.
Incentives: Ask about our bonus opportunities.
Application Process: Interested candidates can reach out for an immediate interview through various channels.
About Express Employment Professionals: We are committed to helping you find a job that aligns with your skills and career aspirations, offering a wide range of opportunities without any fees for our services.
Benefits for Eligible Associates:
- Medical and Dental Plans
- Holiday Pay
- 401(K) Retirement Savings Plan
- Vision/Eyewear Plan
- Life Insurance
- Short-Term Disability
- Referral Bonuses
We look forward to assisting you in your career journey.
